How to Contact an Inmate at Metropolitan Detention Center (NM)

To use the video visitation system at Metropolitan Detention Center (NM), you'll likely need a GTL account. Signing up is straightforward: enter your name, address, phone number, email address, and create a password. Already have a GTL account for inmate tablet messaging at MDC? You're all set. The same account works for both messaging and visitation, so there's no need to create a second one. A quick heads-up: the information here is limited to GTL account setup and account reuse. It doesn't cover MDC's current phone number, email contact, visitation hours, mail rules, or fees. Confirm those details directly with the facility before making plans.

Steps-to-follow

• ✓ Create a GTL account for MDC video visitation using your name, address, phone number, email address, and a password.
• ✓ If you already have a GTL account for inmate tablet messaging at MDC, use that same login for visitation. You do not need to make a second account.

Before you count on any online setup, confirm that GTL is still the platform MDC uses for video visitation and messaging, and that the "one account for both services" rule hasn't changed. Vendor platforms swap out more often than you'd expect. You'll also want to check the details that aren't covered by the account-creation process: what types of visits are available (on-site video, remote video, or both), how scheduling works, what ID visitors need, and any rules around devices, approved visitor lists, or account access. The fastest way to avoid a wasted trip or a cancelled visit is to double-check MDC's current rules through official facility information.