How to Send Money to Metropolitan Detention Center (NM)
Before sending funds, make sure you're using the correct, facility-approved process. The only confirmed detail here covers setting up an online account for MDC's video visitation. You'll need to verify the money deposit method separately.
The Metropolitan Detention Center (MDC) in New Mexico requires visitors to create an online account for its video visitation system. That account setup process is well documented. What isn't documented here is how MDC actually accepts money deposits: which vendor handles it, what payment types are accepted, what the fees look like, or how long processing takes. Don't assume the video visitation setup is the same as sending money to someone in custody.
To create the GTL account used for MDC video visits, you'll need basic personal details: your name, address, phone number, email address, and a password. If you're helping someone else set this up, have all that information ready before you start. It goes much faster that way.
Note: The information here covers video visitation account requirements only. It does not confirm which money-transfer options MDC (NM) accepts. Verify the deposit method with the facility before you send funds.
Steps to Follow
- ✓ Create an online account to use Metropolitan Detention Center (MDC) video visitation.
- ✓ Have your name, address, phone number, and email address ready.
- ✓ Create and save a password for the account.
Reminder: These steps are for setting up video visitation access, not for sending money to someone at MDC (NM).
Before you put money on someone's account, find out whether the video visitation account is connected to deposits at all. You may need to register separately through a different, facility-approved deposit service. Getting this answer first can save you from sending money the wrong way and dealing with delays or refunds.
- Ask which deposit service is accepted - Confirm the exact, approved way to send money for someone housed at Metropolitan Detention Center.
- Confirm payment types and total cost - Ask what payment methods are allowed and what fees apply.
- Check timing and limits - Verify any minimums, maximums, posting times, and whether deposits can be held.
- Confirm the required person details - Ask what you need to enter to make sure funds post to the correct individual (for example, the exact name spelling and any required ID number).
Where to look: Start with official MDC resources and any deposit instructions the facility provides. If anything is unclear, contact the appropriate office at the jail directly. The evidence provided here does not name or confirm a specific money vendor for MDC (NM).
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