Set Up Your GTL Video Visit Account for MDC (under 5 minutes)
Video visits at Metropolitan Detention Center (MDC) require a GTL account. Signup is quick. Most people finish in under five minutes with their info handy.
Before you can use video visitation at Metropolitan Detention Center (MDC), you'll need to create an online GTL account. The good news: signup is fast, and most people wrap it up in under five minutes.
Ready
- ✓ Full name (make sure your first name matches your government-issued photo ID)
- ✓ Address
- ✓ Phone number
- ✓ Email address
- ✓ A password
Note: The name on your GTL account must match your government-issued photo ID. A mismatch can delay visitation or other services.
- Go to GTL’s sign up page - Start the online registration for a new account.
- Enter your basic information - Fill in your full name, address, phone number, email address, and a password.
- Submit and finish setup - Most people can complete the account creation in less than five minutes.
Password tip: Make sure your password meets GTL's requirements the first time so you don't have to redo the form.
Enter your legal first name exactly as it appears on your government-issued photo ID. GTL warns that names need to match official visitation lists for security purposes. If they don't, you could run into delays when trying to use their services.
Password
- ✓ At least 8 characters
- ✓ Includes at least one number
- ✓ Includes at least one uppercase letter
- ✓ Includes at least one lowercase letter
Already have a GTL account from the inmate tablet messaging system? You probably don't need a separate one. Both systems use the same login, so try signing in with your existing email and password first.
Once your GTL account is set up, you can schedule visits online. Visits follow MDC's normal visitation hours, so check the schedule and book a time that works once you're signed in.
Find an Inmate at Metropolitan Detention Center
Search for a loved one and send messages and photos in minutes.
