How to send messages, photos, and packages
Metropolitan Detention Center uses GTL for video visitation, so you'll need an online GTL account before scheduling a visit. During signup, GTL asks for your name, address, phone number, email, and a password. One key detail: your first name must match your government-issued ID exactly, or you could face delays. The whole process typically takes less than five minutes. Already using GTL for inmate tablet messaging? You can use the same login for video visits. No separate visitation account needed. Your password must be at least eight characters and include one number, one uppercase letter, and one lowercase letter. Once your account is active, you can schedule visits online during the facility's normal visitation hours. Be ready to show ID when requested.
Search for a loved one and send messages and photos in minutes.
Mail that's addressed wrong or includes something MDC doesn't allow will get sent back. Use the exact address format below, follow the 4-page limit for letters, and stick to items the facility authorizes.
Mail rules at Metropolitan Detention Center are strict—but once you know what triggers a return, they're easy to follow. Use the checklist below to format your envelope correctly and make sure your letter stays within the rules.
Start by setting up an online GTL account for Metropolitan Detention Center's video visitation system. You'll enter your name, address, phone number, email, and a password. Make sure your first name matches your government-issued ID exactly to avoid delays. The account is usually active in under five minutes, and from there you can schedule visits online during normal visitation hours.
Yes. GTL uses the same account for inmate tablet messaging and the visitation system, so you do not need a separate visitation account.
Passwords must be at least eight characters long and include at least one number, one uppercase letter, and one lowercase letter.
Trying to find out if someone was released from the Metropolitan Detention Center (MDC)? The fastest official option is Bernalillo County's releaselist page, which shows everyone released within the past two weeks.
Getting in touch with someone at Metropolitan Detention Center (NM) usually starts with setting up a GTL account. The same login covers more than one service, which simplifies things.
Want to schedule a video visit at Metropolitan Detention Center (MDC)? You'll need a GTL online account first. Once that's set up, you can book visits online during the facility's regular visitation hours.
