Before Your First On‑Site Video Visit at Miami County Incarceration Facility: A Practical Checklist
On-site video visits take place at the Miami County Incarceration Facility, 2042 N CR 25A, Troy, Ohio 45373. Hours run daily from 8:00 AM to 8:30 PM - including holidays - giving you plenty of flexibility when scheduling.
Walk-ins aren't allowed. All visits are by appointment only, so schedule your on-site video visit ahead of time.
Arrive about 10 minutes early. If you're late, your appointment slot doesn't shift - it ends at the scheduled time regardless, and you'll lose those minutes with your loved one.
Keep your group small. On-site video visits allow a maximum of four (4) visitors at once, and that includes children.
You're allowed one 30-minute on-site visit per week. Every inmate gets equal opportunity for one 30-minute session weekly. If your loved one is an inmate worker, they may qualify for an extended visit - up to one hour - but it still has to fall within regular visitation hours.
Costs Registration Checkin
- ✓ Set up your ICSolutions visitor account and wait for approval before you try to schedule an on-site video visit
- ✓ Register with a valid, government-issued ID, and bring that same ID with you
- ✓ Your valid government-issued photo ID
- ✓ Peace of mind about the cost: on-site video visits are free for both the visitor and the inmate
When you arrive, follow the facility's check-in and sign-in directions. The key thing: your ICSolutions account must already be set up and approved before you can schedule any video visit (on-site or off-site). A valid government-issued ID is part of that approval process.
What you wear matters. You're expected to be properly attired - if staff consider your clothing inappropriate, they can deny your video visit.
- ✓ See-through clothing of any kind
- ✓ Low-cut clothing that exposes the chest
- ✓ Any clothing that inappropriately exposes undergarments
Keep things calm and your voice down. Loud talking, excessive emotionalism, or disruptive behavior can get your video visit ended early.
- ✓ No smoking during visitation
- ✓ Don’t bring items to pass along - no property will be accepted to be given to inmates at visitation
Note: Miami County Jail administration reserves the right to terminate, suspend, or deny video visitation (or visitation privileges) at any time for rule violations.
Find an Inmate at Miami County Jail
Search for a loved one and send messages and photos in minutes.
