Understanding ICSolutions fees and cancellations for Miami County Jail remote visits
Remote video visits are convenient, but fees and cancellation rules can surprise you. Here's what you need to know about pricing, cancellations, and refunds for Miami County Jail off-site visits through ICSolutions.
ICSolutions sets the fees for off-site (remote) video visits at Miami County Jail - not the Sheriff's Office. Keep this in mind if you're comparing costs, questioning a charge, or hoping for a price adjustment. ICSolutions controls the rate structure for remote visits.
Timing matters when canceling a scheduled off-site video visit. ICSolutions requires you to cancel at least 24 hours before your visit start time - otherwise, you'll be charged. If there's any chance you can't make it, cancel early. It's the safest way to protect your money.
Need a refund or have a funding dispute about an off-site video visit? Go directly to ICSolutions. The Miami County Sheriff's Office doesn't handle these requests. Reaching out to the right place first saves you time when something looks wrong on your account.
Note: ICSolutions won't issue refunds for scheduled off-site video visits that don't happen - unless you can prove a technical problem on their end prevented the visit.
Tech Requirements and Signup
- ✓ A computer, Apple smartphone or tablet, or Android smartphone or tablet
- ✓ High-speed internet access
- ✓ A webcam
Ready to get started? Create an account at JailATM.com. Select your state and facility, then enter your loved one's last name to find them and begin scheduling visits.
Find an Inmate at Miami County Jail
Search for a loved one and send messages and photos in minutes.
