How to visit, scheduling, dress code, and visitor requirements
Miami County Jail requires appointments for all visits. Hours run Monday through Sunday, 8:00 AM to 8:30 PM—including holidays. Video visitation goes through ICSolutions, so you'll need to create an account, get approved, and provide a valid government-issued photo ID before scheduling. Off-site visits require a computer or smartphone/tablet with high-speed internet and a webcam. Fees and cancellation rules are set by ICSolutions. On-site video visits happen at the Miami County Incarceration Facility (2042 N CR 25A, Troy) and are free for both visitors and inmates. Plan to arrive about ten minutes early. You can bring up to four visitors, and inmates generally get one 30-minute visit per week—though inmate workers may receive up to one hour. All video visits are recorded and may be monitored. The jail can suspend or deny visitation privileges at any time.
Search for a loved one and send messages and photos in minutes.
On-site video visits take place at the Miami County Incarceration Facility, 2042 N CR 25A, Troy, Ohio 45373. Hours run daily from 8:00 AM to 8:30 PM—including holidays—giving you plenty of flexibility when scheduling.
Miami County Jail offers two video visitation options through ICSolutions: free on-site visits at the Troy facility and paid off-site visits you can do from home. The right choice depends on cost, how often you want to visit, and whether you have the tech setup for an at-home call.
Miami County Jail runs all video visits through ICSolutions. Your choice comes down to this: visit for free at the facility, or pay to connect from home.
Your first video visit at Miami County Jail starts with setting up an ICSolutions account and getting approved. After that, you can book either a free on-site visit at the facility or a paid off-site visit from home.
Miami County Jail offers video visitation both on-site and remotely. Your best option depends on two things: whether you can get to the facility, and whether you'd rather save money with the free on-site option or pay for the convenience of visiting from home.
Miami County Jail gives you two ways to video visit: free on-site visits at the facility or paid remote visits from home. Which one works best depends on cost, how often you want to connect, and what tech you have available.
Video visits are a lifeline—but Miami County Jail can end a session or suspend your privileges if certain rules are broken. Here's how to avoid the most common mistakes.
ICSolutions requires at least 24 hours' notice to cancel an off-site video visit at Miami County Jail—cancel later than that, and you'll still be charged. One thing worth knowing: ICSolutions sets the fees for off-site video visits, not the Miami County Sheriff's Office. That means the cancellation rules and any charges are handled through the vendor's system.
Planning a video visit with someone at Miami County Jail? Assume it's not private. Here's what the jail records and monitors—and what can get your visit cut short or your privileges revoked.
Your first on-site video visit goes smoother when you know the basics ahead of time: where to go, how scheduling works, what gets turned away, and what can cut a visit short.
Your first on-site video visit goes much smoother when you handle account setup and review the rules beforehand. Use this checklist to prep—so you don't show up and get turned away.
Your on-site visit at Miami County Jail will go more smoothly if you plan ahead for appointment rules, visitor limits, and the dress code. Here's what you need to know before you go.
Trying to set up a visit or fix a problem with one? The fastest way to get help is calling the right place first. Here's who handles what at Miami County Jail.
A Miami County Jail video visit can end early—even if you're only a few minutes in. The most common reasons? Recording or tech violations, disruptive behavior, or clothing that staff won't allow on camera.
Visiting hours (including holidays) are Monday through Sunday from 8:00 AM to 8:30 PM.
All visits are by appointment through ICSolutions. Create an ICSolutions account, get approved by the facility, provide a valid government-issued photo ID, then schedule your on-site or off-site video visit.
Yes—on-site video visits at the Miami County Incarceration Facility are free to visitors and inmates. Visits are limited to four visitors at a time and are generally one 30-minute on-site visit per week, though inmate workers may receive up to one hour.
Getting reading material to someone at Miami County Jail means following their specific process. Here's how book deliveries work, what gets rejected, and how to avoid common mistakes.
Miami County Jail doesn't accept personal mail directly at the facility. Everything goes through the ICSolutions Digital Mail Center instead. Here's how it works: your mail gets scanned at the Digital Mail Center, then made available for your loved one to view on inmate tablets through the eMessaging/DMC apps. They'll read a digital copy on-screen rather than receiving the original paper.
Miami County Jail routes personal mail through the ICSolutions Digital Mail Center. Your letter gets scanned and delivered digitally to the person inside. Follow the format rules, include proper return materials, and your mail won't get returned or tossed.
