How to send messages, photos, and packages
Mid‑State Correctional Facility uses ConnectNetwork and JPay for inmate phone, video, and electronic messaging. You'll need to create a vendor account and add funds before calls or video visits can happen. Phone deposits through ConnectNetwork accept major credit cards—have your account details, facility info, and inmate information ready. You may also need the facility Site ID when depositing by phone. Prefer cash? Start a deposit online and finish it at one of 26,000 participating retail locations, including Walmart and Kroger. Onsite kiosks in visitation or government areas let you deposit immediately, 24/7. Keep in mind that AdvancePay is managed by phone number, and each number typically needs separate funding. JPay email uses prepaid "stamps," and New Jersey's VTC program supports remote court and parole proceedings.
Search for a loved one and send messages and photos in minutes.
If your letter is headed to Las Vegas, you're on the right track. Mid-State's standard mail gets routed through Pigeonly first. Use the exact address format below so it can be scanned, screened, and forwarded correctly.
Under NJDOC rules,
Getting a letter or photos rejected stings—especially when you're just trying to stay connected. Most rejections come down to a few fixable issues: what you sent, how it was labeled, or whether it fits the size rules.
Mail rules at Mid-State Correctional Facility are strict, but they're predictable once you know the categories. Here's what's allowed, what's not, and how to handle books and publications.
Sending letters or photos to someone at Mid‑State? You might be surprised to see a Las Vegas address involved. That's because non‑privileged mail gets routed through Pigeonly's processing center, where it's scanned, printed, and forwarded to NJDOC.
Set up an account with the facility’s approved vendor (such as ConnectNetwork) first, since calls and video won’t work without it. Then add funds online, by phone with a credit card, at a participating retail location after initiating the transaction online, or instantly at an onsite kiosk.
Yes. Each phone number on an AdvancePay account is managed separately and generally needs its own funding.
JPay email uses prepaid stamps sold in bundles: 5 for $1.75, 10 for $3.50, and 20 for $7.00. Each message costs one stamp, and attachments require additional stamps.
Send regular (non-privileged) mail to Pigeonly Corrections at the designated Pigeonly PO Box. Put the person’s full name, SBI number, Mid-State Correctional Facility, and facility code 1404 on the envelope.
Yes, but only if they come directly from the publisher, vendor, or distributor to the NJDOC facility. The NJDOC is temporarily not accepting used publications.
Pigeonly opens, screens, and scans non-privileged incoming mail within 24 hours, then sends printed copies to the facility within 1–3 days. The original mail is held for 45 days and then destroyed unless you request a return within that period.
Setting up calls or adding funds for someone at Mid‑State? ConnectNetwork's account rules can be confusing at first. Here are answers to the questions families ask most about AdvancePay phone funding, refunds, and getting help.
Sending money to someone at Mid‑State Correctional Facility comes down to two things: how you want to pay and how fast you need the funds to post. Here's a breakdown of your main options—TouchPay money orders, ConnectNetwork deposits (online, mobile, phone, or kiosk), retail cash payments, and mailed AdvancePay—plus which ones post immediately and which take a business day.
Expecting your loved one to be transported for court, but it didn't happen? Videoconferencing is usually why. New Jersey's Department of Corrections uses video court for many proceedings, so the person stays at the facility instead of traveling to a courthouse.
