Phone & Messaging

How to Contact an Inmate at Facility

Getting information to or about someone in custody can feel confusing at first. Start with the basics below, and avoid sharing sensitive information through the wrong channel.

2 min read Based on general TX policies
How to Contact an Inmate at Facility

Security note: The facility warns that plain text (non-encrypted) email is not secure. Do not send confidential, sensitive, or personal information this way.

Need to report information to law enforcement rather than message an inmate? Milam County Crime Stoppers is a separate option. They accept tips by phone and online, with anonymous reporting encouraged. Rewards may be available depending on the situation. This service is for sharing tips about crime or safety concerns, not for communicating with someone in custody.

How to Contact an Inmate at Facility

Steps to Follow

  • Check which communication methods the facility currently allows before you send anything.
  • If you use email, assume it is plain text unless you are told otherwise.
  • Do not include sensitive or personal details in non-encrypted email (for example, ID numbers, financial information, or medical information).
  1. Decide if you are trying to contact the inmate or report a concern - Crime Stoppers is for anonymous tips to law enforcement, not a direct inmate-contact channel.
  2. Submit your tip through Milam County Crime Stoppers - Use their telephone tip line or their web tip process.
  3. Ask about reward eligibility if it applies to your situation - Rewards may be available for eligible callers, and the rules can vary by case.

Before emailing the facility, confirm what the email address is actually used for and what kind of information they accept through it. The facility warns that plain text (non-encrypted) email is not secure, and they cannot guarantee confidentiality. If you need to share anything sensitive or personal, use a different method that is both approved and secure.

Planning to use Milam County Crime Stoppers? Verify the current phone number and exact steps for submitting a web tip before you start. Double-check how their reward program works too, since eligibility depends on the situation and the information you provide.

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