How to deposit funds, commissary, and payment options
The main mail option for adding funds at MSDF uses ACCESS SECURE DEPOSITS. Send the deposit slip with a money order or check payable to "ACCESS SECURE DEPOSITS" to Secure Deposits - Wisconsin DOC, P.O. Box 12486, St. Louis, MO 63132. Do not send cash. Don't staple, paperclip, or tape the money order to the deposit slip either. Follow the deposit slip instructions carefully so your payment isn't rejected. Phone-related payments and collect-call setup are handled through third-party services. To accept collect calls from MSDF, your family will need to create a Securus account. Other funding options (online, phone, or kiosk) may be available and typically require the incarcerated person's full name, facility ID, and accurate payer billing details.
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Need to add money to someone's account at MSDF? Your main options are mailing a deposit through Access Secure Deposits or using CashPay for a faster walk-in cash deposit. Here are the exact mailing details and key rules to make sure deposits post correctly.
Mail the deposit slip plus a money order or check payable to “ACCESS SECURE DEPOSITS” to Secure Deposits - Wisconsin DOC, P.O. Box 12486, St. Louis, MO 63132. Do not send cash, and do not staple, paperclip, or tape the money order to the deposit slip.
No. Cash is not accepted. Mail deposits must be made by money order or check, and you need to follow the deposit slip instructions.
Set up an account with Securus. That account is required to accept collect calls from MSDF.
Phone rules can feel strict when you're just trying to stay connected. Here's how calling works at Milwaukee Secure Detention Facility (MSDF)—when phones are available, what gets monitored, and what can cost someone their privileges.
Trying to connect with someone at Milwaukee Secure Detention Facility (MSDF)? The biggest thing to know: video visits are handled through ICSolutions, not scheduled by MSDF staff.
To schedule a video visit at Milwaukee Secure Detention Facility (MSDF), you'll use ICSolutions. You can book through the ICSolutions website or by calling 1-888-506-8407. MSDF staff don't handle video visit scheduling, so everything goes through ICSolutions.
