How to Send Mail to Someone at Mohave County Jail (after Nov 19, 2025)

Starting November 19, 2025, the Mohave County Sheriff's Office switched to an Inmate Messaging system through NCIC.com for sending documents, photos, and mail to inmates. The goal? Keep contraband out of the Mohave County Adult Detention Facility. In practice, this means most "regular mail" now gets scanned and delivered electronically - the original paper doesn't go directly to the inmate.

For the fastest delivery, skip paper mail entirely and use NCIC inmate messaging. Create an account on NCIC.com, then send a message to your person - it arrives instantly. Need to share paperwork or a form? Snap a photo of the document and attach it to your message. It goes through the same system.

Sending standard inmate mail through the postal system (not one of the exceptions below)? It must go to the central processing address: PO BOX 591, Longview, Texas 75606. Address the envelope with the inmate's name and the Sheriff's Office name/number. Include your return address - missing info can cause processing problems. The Sheriff's Office format also includes the Mohave County Adult Detention Facility name in the address block along with PO BOX 591 in Longview, Texas.

Some items won't be accepted at the Longview PO Box. Books, magazines, newspapers, and bulk mail will be returned to sender. Those need to go directly to the facility where the inmate is housed, following the Mohave County Sheriff's Office Mail Guidelines.

Legal and medical mail is where the written policy gets confusing. One section says legal and medical mail must be sent to the facility where the inmate is housed. Another line states, "No legal or medical mail will be accepted." Yet the same policy gives specific prep rules for incoming legal mail: use metered or pre-printed postage, and remove paper clips, staples, or binders so only loose paper remains.

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• ✓ Use 8.5" x 11" pages only (that’s the only size accepted for processing at PO BOX 591).
• ✓ Keep it to 5 pages maximum; anything over 5 pages won’t be scanned and will be returned to the sender.
• ✓ Write on the front side only; scanned mail is scanned front-side only, and anything with writing on the back will be returned.
• ✓ Include no more than 1 photo per mailing; if you send more than 1 photo, the entire mailing is returned and nothing is scanned or delivered.

Anything you send to PO BOX 591 won't come back. The policy is clear: mail sent there for processing will not be returned or released. Once it's scanned and received electronically by the inmate, it gets destroyed. That includes photos and anything else mailed to the processing location.

If mail is confiscated under the policy (or by an administrative decision), it doesn't just vanish. It's either placed into the inmate's property or returned to you. When stored in the inmate's property, the inmate should receive a receipt noting it was confiscated and will be held until release. If it's returned to you, it should include a copy of the current mail policy explaining why it was rejected.

Before sending legal or medical mail, verify the routing with the facility. The posted policy contradicts itself: one part says legal and medical mail must go to the facility where the inmate is housed, another says "No legal or medical mail will be accepted." The consequences of getting this wrong can be serious - especially for time-sensitive legal paperwork. Get a clear answer from jail staff on where to send it under current practice.

1. Pull the exact policy wording you’re relying on - specifically the lines that say “Legal and medical mail must be sent to the facility where the inmate is housed…” and “No legal or medical mail will be accepted,” so you can ask the right question.
2. Contact the jail to confirm the correct routing before you mail it - ask directly whether legal/medical mail should go to the facility or whether it will be refused, and whether any special labeling or handling is required.
3. Prepare legal mail the way the policy describes - use metered or pre-printed postage, remove paper clips/staples/binders, and send only loose paper contents (no binding or fastening).

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• ✓ Decide first: send it through NCIC inmate messaging for instant delivery, or mail it for scanning/processing.
• ✓ If it’s standard inmate mail (not an exception), address it to PO BOX 591, Longview, Texas 75606.
• ✓ Put the inmate’s name and the Sheriff’s Office name/number on the envelope, and include your return address.
• ✓ Use 8.5" x 11" pages only.
• ✓ Keep it to 5 pages or fewer.
• ✓ Write on the front side only (don’t write on the back).
• ✓ Include no more than 1 photo per mailing.
• ✓ Do not send books, magazines, newspapers, or bulk mail to PO BOX 591; send those to the facility where the inmate is housed under the Sheriff’s guidelines.
• ✓ Remember: anything sent to PO BOX 591 will not be returned; after electronic delivery, it will be destroyed.
• ✓ For legal/medical mail, verify the correct routing with the facility first because the posted policy language conflicts.