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Send Photos & Mail at Monroe County Detention Center

How to send messages, photos, and packages

Overview

Monroe County Detention Center gives you a few ways to communicate with someone in custody: phone calls, video visits, and electronic messaging, typically provided through third‑party vendors. Rules, schedules, and fees can vary by vendor, and many services require you to create an account and add funds before you can receive calls or schedule video sessions. Keep in mind that calls and messages are commonly monitored, and the person inside may need to add you to an approved contact list before communication is allowed. For at‑home video visits, plan to use a computer with a webcam or a smartphone/tablet with a camera and microphone, plus a stable internet connection. Questions? Contact Erin Barry (erinbarry@monroecounty.gov, 753-4441), John Brophy (johnbrophy@monroecounty.gov, 753-4042), Rhonda Jackson (rhondajackson@monroecounty.gov, 753-4207), or Brendan Warren (brendanwarren@monroecounty.gov, 753-4914).

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Quick Facts

  • For communications questions contact Erin Barry at erinbarry@monroecounty.gov or 753-4441.
  • For communications questions contact John Brophy at johnbrophy@monroecounty.gov or 753-4042.
  • For communications questions contact Rhonda Jackson at rhondajackson@monroecounty.gov or 753-4207.
  • Most jails and detention centers offer phone calls, video visits, and electronic messaging through third‑party vendors.
  • Many Georgia facilities route personal mail through a central processing service where letters can be opened, scanned, and delivered electronically instead of sending the original paper.

Send Photos & Mail Guides

mail-process-and-address

How to Send Mail to Someone at Monroe County Jail (JailATM Address & What Happens Next)

Sending a personal letter to someone at Monroe County Jail? You won't mail it to the jail directly. All personal inmate mail goes through a central processing facility instead. The goal is straightforward: keeping drugs and contraband out. This policy also means that if you send mail to the jail's address out of habit, it won't get through. As of May 18, 2022, personal mail sent directly to Monroe County Jail gets returned to sender.

Common Questions

Who can I contact about phone or video visit issues at Monroe County Detention Center?

For facility communication questions, contact Erin Barry at erinbarry@monroecounty.gov or 753-4441. You can also contact John Brophy at johnbrophy@monroecounty.gov or 753-4042.

Do I need an account or to fund a service before I can receive calls or schedule video visits?

Often, yes—many services require you to create an account with the approved vendor and fund it before you can receive calls or schedule video visits. Since rules and fees vary by vendor, confirm the requirements before you try to schedule or accept a call.

What equipment do I need for an at‑home video visit?

Use a computer with a webcam, or a smartphone/tablet with a camera and microphone. You’ll also want a stable internet connection for the video session.

How should I address mail to someone at Monroe County Detention Center?

Address mail with the inmate’s full name and GDC/inmate number on every envelope or postcard. Before you send anything, confirm the facility’s current mailing address using the Georgia DOC “Find a Facility” tool or the facility’s published contact pages.

Will personal mail be opened or scanned before it reaches an inmate?

Often, yes. Many Georgia facilities inspect non‑privileged mail for contraband and may scan letters into an electronic delivery system; legal or privileged mail is handled separately and generally isn’t read by staff.

Can I send books or packages to someone at Monroe County Detention Center?

Usually not by mailing them directly. Packages, books, and commissary items often must be ordered through an approved vendor or package program, so check vendor rules, deadlines, and facility limits before you place an order.

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