How to Send Money to Facility
There are two main ways to put money toward someone at Monroe County Jail: ordering commissary items online and adding funds to CIDNET for messages, video visits, and phone calls. Here's how each works and what to verify before paying.
Want to help with basics like snacks, hygiene items, or other approved goods? You can order commissary items for people housed at Monroe County Jail online. You're not handing cash to the jail directly. Instead, you place an order through the commissary ordering page for this facility.
Monroe County Jail uses CIDNET for communication services: video visits, messages, and phone calls. You'll need to create a CIDNET account to get started. CIDNET runs on a data balance. You buy data first, and that balance gets used up as you communicate with your incarcerated loved one.
CIDNET help line: If you need assistance with CIDNET, the Monroe County Jail information page lists CIDNET support at 888-984-1903.
Steps to Follow
- ✓ Start with the Monroe County Jail commissary page and choose the online ordering option
- ✓ Enter the information the site asks for so the order is tied to the correct inmate
- ✓ Select the commissary items you want to purchase and complete the checkout steps shown on the site
- ✓ Save your confirmation details after you place the order
- Create a CIDNET account. CIDNET services for this facility require an account before you can do anything else.
- Buy CIDNET data. You’ll need a data balance to use video visits, messages, and phone calls.
- Track your data balance as you communicate. Your data is consumed when you talk with your inmate, so you may need to add more data over time.
Before paying, confirm the current CIDNET requirements for Monroe County Jail. Check how data purchases are applied to your account and how quickly they show up. Your data balance powers all communication in CIDNET and gets consumed when you use messaging, video visits, or phone calls. Pricing, data amounts, and purchase options can change, so review the latest details inside CIDNET before buying.
- ✓ Call CIDNET support at 888-984-1903 if you need help setting up your account or purchasing data
- ✓ Ask what hours support is available
- ✓ Confirm what support can assist with (account setup issues, payments, and data balance questions)
For commissary orders, double-check the ordering page for the exact site you should use for Monroe County Jail. Confirm what payment methods are accepted and any rules that affect ordering (like required inmate details at checkout). These details can change, so the online commissary page is the safest place to verify them before submitting payment.
Find an Inmate at Monroe County Sheriff
Search for a loved one and send messages and photos in minutes.
