Send Photos & Mail at Monroe County Sheriff

How to send messages, photos, and packages

Overview

Monroe County Sheriff uses CIDNET for video visits, messaging, and phone services. You'll create an account and purchase data, which gets consumed during calls, messages, or video sessions. Inmates can also place outgoing calls by buying phone cards or making collect calls from their cell phone. Prefer traditional mail? Prisoner mail is inspected on site, and mail call happens daily. For CIDNET and other vendor services, expect standard setup steps: register with the provider, complete identity verification, and fund your account. Alternatively, the incarcerated person can purchase calling time through the facility's normal purchasing options.

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Quick Facts

  • CIDNET provides video visits, messaging, and phone for Monroe County, and requires creating an account and buying data that is consumed during communication.
  • Inmates may buy phone cards or place collect calls from the phone inside their cell.
  • Prisoner mail is inspected and mail call is held daily.
  • The Monroe County Sheriff contact page lists the office address, phone, fax, and email for further inquiries.

Common Questions

How do I set up CIDNET to video visit someone in Monroe County Jail?

Create a CIDNET account and complete any required verification steps. CIDNET handles video visits, messaging, and phone services. You'll purchase data that gets consumed during use. If prompted, follow the vendor's approval steps like uploading ID and a recent photo.

Can an inmate call me from Monroe County Jail and how are calls paid for?

Yes. Inmates can buy phone cards or place collect calls from the phone in their cell. Calls are typically paid through a funded debit or prepaid setup, or the incarcerated person can purchase calling time through the facility's normal purchasing options.

Is inmate mail inspected at Monroe County Jail?

Yes. Prisoner mail is inspected, and mail call is held daily.

Other Guides for Monroe County Sheriff

Phone & Messaging

How to Contact an Inmate at Facility

Inmates at Monroe County Jail can place calls using phone cards they purchase, or they can make collect calls from the phone in their cell. The jail also offers remote communication through CIDNET. This includes video visits, messages, and phone calls. To get started, you create an account and buy data. Your balance gets used up as you communicate with your inmate.

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