Montford Unit, TX

Before you travel, confirm the inmate is assigned to Montford Unit and has visitation privileges. Call the unit to verify visits—online information updates at set times and may not reflect last-minute changes. Schedule visits through the online scheduler (available only to residents of the United States, Canada, and Mexico). You'll need to create your own account, enter the 7-digit email validation code, and complete the background questionnaire. To add an inmate, enter their 8-digit TDCJ or SID number. The system may ask about child visitors if the inmate is restricted from visits by those 17 or under. Visiting hours are normally Saturday and Sunday, 8:00 a.m.–5:30 p.m. Regular visits last two hours and begin when everyone is present. Inmates generally get one visit per weekend. Don't bring cell phones inside the secure perimeter. Leave cash at home except coins (up to $35). If you're removed from a Visitors List, you can appeal in writing to the Director's Review Committee within 14 days.

Montford Unit uses Securus for remote video visits. Each session runs 60 minutes and costs $10.00. Inmates are limited to one remote video visit per month. To receive phone calls from someone at Montford, register your telephone number online—you'll need the inmate's TDCJ ID number to complete registration. Having issues with ITS vendor services (phone, e-messaging, tablets, or Securus)? Mail complaints to the Inmate Technology Services Contract Manager or email offenderphones@tdcj.texas.gov. Texas facilities typically offer these services through the Inmate Technology program and third-party vendors, though scheduling, payments, and available options can vary by unit.

Montford Unit follows TDCJ's centralized digital mail platform (effective September 6, 2023). Most incoming personal mail is scanned, and accepted pages are uploaded for the inmate to view on their secure tablet—original paper isn't handed over. Address your letter to the TDCJ Digital Processing Center, PO Box 660400, Dallas, TX 75266-0400. List the inmate's full name and TDCJ number clearly on the envelope, and include your full return address. Some mail—especially legal or privileged correspondence and approved publications—follows different routing and may not go through the central scanner. Following standard paper and prohibited-item rules helps avoid rejection during processing.

To send money to someone at Montford Unit, you must be an approved sender—meaning you're on the inmate's Approved Visitation List or Inmate Telephone List (a rule in effect since September 1, 2020). Don't mail trust fund deposits or money orders to the inmate's unit; deposits sent to the facility of assignment aren't accepted. Confirm the accepted payment methods, any online vendor options, and the correct processing steps through the Inmate Trust Fund office or approved vendor instructions so your deposit isn't rejected or returned. Not on the inmate's approved lists yet? Ask the inmate to add you or follow the Inmate Trust Fund's approved-depositor steps before attempting a deposit. Never send money to inmates you don't know, and report extortion attempts to the Unit Warden or the Inspector General.