Setting Up Video Visits Through Securus at Montgomery County Jail
Montgomery County Jail runs video visits through Securus. To connect with someone inside, you'll need a Securus account and a time slot booked well before the day's cutoff. The biggest mistake people make? Trying to schedule too close to the end of visiting hours — that'll get your request denied.
All video visits at Montgomery County Jail go through Securus, so you'll need an account before you can schedule anything. These visits aren't free - expect to pay for each session. Pricing depends on the provider setup, so once your account is active, check Securus directly for current costs and payment options for this facility.
Tip: Set up your Securus account first. You won’t be able to schedule a video visit at Montgomery County Jail until your account is created.
- Open Securus on the web or in the app - Start from the Securus platform since Montgomery County Jail routes video visits through Securus.
- Create your Securus account - Use your own information and finish the sign-up prompts so your profile is ready for scheduling.
- Follow Securus verification prompts - Complete any account verification steps Securus requires so you don’t get stuck when you’re trying to book a time.
Note: If Securus asks for verification details or documents during setup, follow those instructions closely so your account is ready when you go to schedule.
Montgomery County Jail enforces a strict scheduling cutoff: your visit must be booked at least 25 minutes before the listed end time for that day. Miss that window, and Securus or jail staff can reject your request. Don't wait until the last hour of the evening - or the tail end of any visiting block - to schedule. Give yourself time to log in, pick a slot, and complete any required steps without rushing.
- ✓ Schedule your visit well before the day’s listed end time (don’t aim for the last few minutes).
- ✓ Double-check the time you selected before you confirm (especially AM/PM).
- ✓ Leave extra time for any account or payment steps so you’re not trying to book inside the 25-minute cutoff.
The most common reason visits get denied? Scheduling too late. If your request lands less than 25 minutes before the day's end time, it can be rejected. The other issue is rule violations during the call itself. Montgomery County Jail can terminate a visit if staff believe either party broke Securus or Sheriff's Office guidelines. Treat the session like what it is - a monitored visit. Stay calm, follow the on-screen rules, and avoid anything that could be flagged as a violation.
Important: Each video visit is 20 minutes, and jail staff may end it at any time if they believe guidelines were violated.
Montgomery County Jail confirms that visitors pay for each video session, but doesn't publish a specific price. For exact costs, check the amount shown in Securus when you select a time slot and proceed to payment.
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