Video Visits & Visitation at Morgan County ADC: Setting Up CidNet and the COVID-19 Policy
Visitation at Morgan County Adult Detention Center has changed, and figuring out the new system can be frustrating when all you want is time with your person. Here's how visits work now and how to get set up on CidNet for video contact.
Morgan County Adult Detention Center suspended all non-essential entry due to the COVID-19 pandemic. That means no in-person contact visits right now. Instead, video visits are available seven days a week through CidNet.
CidNet is how you stay in touch with someone at Morgan County ADC. The platform handles video calls, phone calls, and text messaging. To purchase data for someone in custody, you'll need to create your own profile through CidNet's friends-and-family portal.
Action step: Use the CidNet friends-and-family portal to create your profile and purchase data for an inmate.
- Create your CidNet profile - Go to CidNet and set up your account through the friends-and-family portal.
- Find the person you’re trying to support - Use the portal’s search/lookup tools to locate the inmate you want to purchase for.
- Purchase data - Choose and buy data for video calls, phone calls, and text messaging.
Data is the currency that makes CidNet work. Once you've added funds, you can use them for video visits, phone calls, and text messages - keeping you connected even while in-person visits are off the table.
Running into issues like blocked numbers or payment problems? Start with CidNet's friends-and-family portal support. Since CidNet runs the video, phone, and text system, most account and payment issues get resolved there.
Don't plan around an in-person visit without checking first. Morgan County ADC suspended non-essential entry due to COVID-19, so visitation is currently no-contact only. Video visits through CidNet are available seven days a week.
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