How Video Visits Work at Morgan County Jail (Using CidNet): Setup, Scheduling, and Costs

Morgan County Adult Detention Center offers no-contact video visits through CidNet. Visits are available seven days a week, so you're not stuck waiting for the weekend. Check the portal for open time slots before you plan anything.

1. Go to the CidNet customer login portal - this is where friends and family manage purchases and access.
2. Create your profile - once your account is set up, you’ll be able to purchase data for the person you want to connect with.

Everything on CidNet runs on data - video calls, phone calls, and messages all pull from the same balance. Inmates can purchase data themselves, or friends and family can add it through the CidNet system. Before scheduling a video visit, make sure there's data on the account.

CidNet pricing is simple: $0.30 per megabyte (MB). That rate applies to video, voice, and mail services alike. Your total cost depends on how much data each interaction uses.

Scheduling Tips

• ✓ Create your friends-and-family profile in the CidNet customer portal so you can manage purchases.
• ✓ Confirm video visit availability in CidNet (Morgan County offers video visits seven days a week).
• ✓ Check the portal for any facility-specific requirements or limits before you schedule.

Want to keep costs predictable? Remember that video, voice, and mail all draw from the same data balance at $0.30 per MB. Check your Utilization Events (CUE) history to see how quickly you're going through data.