Mountain View Correctional Facility, Me

Visitation at Mountain View Correctional Facility is by appointment only. To schedule a visit for the current week, call 207-285-0816 Monday through Friday between 9:00 and 10:30 a.m. Everyone needs an appointment—including children. You must be on the resident's approved visiting list to enter. Not on the list yet? Complete the Adult Facility Visitor Application, sign all pages, and mail it to Mountain View Correctional Facility, Attention: Visits, 1182 Dover Road, Charleston, ME 04422. The facility runs a State Bureau of Identification criminal records check, which can take several weeks. Denials come in writing. Visits are limited to one per weekend and two per month unless the Warden's Office grants an exception. Bring valid ID, follow the dress code, and leave cameras, cell phones, and large bags in your car.

Mountain View Correctional Facility may listen to and record communications during visits. Attorney–client privileged communications are excluded. Phone, video, and messaging run through facility-approved vendors, so set up and fund the vendor account before expecting regular calls or scheduling video visits. Online deposits max out at $100 per day for a general (trust) account and $100 per day for a phone account, with a $200-per-week limit per account. For mail, incoming general correspondence must follow DOC formatting rules: 8½ x 11 white paper, written or printed in black or dark blue ink (effective April 7, 2021). At intake, residents typically receive a small number of free local calls to notify family and arrange legal help. Check the facility page for vendor names, rates, and scheduling details.

Sending mail to Mountain View Correctional Facility? Keep general correspondence simple: use plain white 8½ x 11 paper and write or print in black or dark blue ink. Greeting cards must have a white background. Cards larger than 8 x 11 will be disposed of. General incoming mail gets scanned by staff, and your loved one receives an electronic copy—not the original. Originals are destroyed after 30 days unless a grievance is filed or the mail is retained for an investigation. Allowable photographs aren't scanned and arrive in original form. Send first-class (non-legal) letters to 809 Cushing Road, Warren, ME 04864. Send packages, newspapers, magazines, or legal mail to 1182 Dover Road, Charleston, Maine 04422. Always include a verifiable sender name and return address. Avoid foreign substances like perfume, glitter, or stickers—and never send cash.

Sending money to someone at Mountain View Correctional Facility? Don't mail cash—use the Maine Department's online Money Deposit Service instead. You'll need the resident's MDOC number and date of birth, plus a valid Visa or MasterCard credit or debit card. Deposits are capped at $100 per day for a general (trust) account and $100 per day for a phone account, with a $200-per-week maximum per account. Online deposits are non-refundable and typically become available about three business days after the transaction. Checks or money orders sent in envelopes are processed at the Maine State Prison.