How to visit, scheduling, dress code, and visitor requirements
To use video visitation at MRDCC, complete the DPSCS Video Visitation Acknowledgement Form and return it to the institution's administration—don't give it to the inmate. Everyone 16 or older must sign the form and bring a valid government photo ID. Fugitives or anyone with an open arrest warrant cannot participate in social or video visitation. The dress code is strict: tube tops, tank tops, see-through clothing, miniskirts, shorts, and tight or form-fitting garments can end your visit immediately and may result in suspended privileges. Leave the visitation area to use the restroom? You won't be allowed back in for that visit. To get started, follow the facility's scheduling process—get on the approved list, create an account if required, then schedule your visit.
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Video visits can feel overwhelming the first time, but once you know the steps, it's straightforward. This guide walks you through completing the required DPSCS form, meeting eligibility and ID requirements, setting up Microsoft Teams, and avoiding mistakes that can cut your visit short.
Complete the DPSCS Video Visitation Acknowledgement Form and return it to MRDCC administration (not to the incarcerated person). You’ll also need to be on the approved visitor list, create an account if required, and schedule through the facility or vendor.
Yes. All visitors age 16 or older must sign the video visitation form and present a valid government photo ID at the time of the visit.
MRDCC’s dress code prohibits clothing such as tube tops, tank tops, halter tops, see-through clothing, miniskirts/mini-dresses, shorts, and tight/form-fitting garments. If you show up out of dress code, the visit can be terminated and privileges may be suspended.
No. Visitors who are fugitives or who have any open arrest warrants are not allowed to participate in social or video visitation.
If your loved one is at MRDCC, you can't mail a care package yourself—everything goes through Access Securepak. Here's how ordering works, what the quarterly limit means, and what to expect with taxes.
Sending a money order to someone at MRDCC? You'll mail it to Maryland's DPSCS Lockbox, where it gets credited to their account. The details you write on the money order matter—small mistakes can cause delays.
Trying to fund phone calls for someone at MRDCC—or sort out a problem with an existing account? You'll likely end up at one of two places: ConnectNetwork for phone-account help, or the Maryland DPSCS Lockbox for money order deposit questions.
