How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Muhlenberg County Detention.

Sending Photos and Postcards

A great way to send love and support to a loved one at Muhlenberg County Detention is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Muhlenberg County Detention.

Frequently asked questions about Muhlenberg County Detention

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Muhlenberg County Detention.

2. How much does it cost to send a message to Muhlenberg County Detention?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Muhlenberg County Detention?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Muhlenberg County Detention. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Muhlenberg County Detention. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Muhlenberg County Detention?

   Mailing address:

   Muhlenberg County Detention
   108 Court Row
   Greenville, KY 42345
   Phone: (270) 338-2263

   Business hours:

   • Monday: 7:00 AM – 3:00 PM
   • Tuesday: 7:00 AM – 3:00 PM
   • Wednesday: 7:00 AM – 3:00 PM
   • Thursday: 7:00 AM – 3:00 PM
   • Friday: 7:00 AM – 3:00 PM
   • Saturday: 7:00 AM – 3:00 PM
   • Sunday: Closed

5. What are the visiting hours at Muhlenberg County Detention?

   Visiting hours at Muhlenberg County Detention vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (270) 338-2263 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Muhlenberg County Detention?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Muhlenberg County Detention for their specific mail policies.

7. How do I send money to an inmate at Muhlenberg County Detention?

   You can send money to an inmate at Muhlenberg County Detention through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Muhlenberg County Detention?

   Many facilities now offer video visitation as an alternative to in-person visits. At Muhlenberg County Detention, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Muhlenberg County Detention?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Muhlenberg County Detention for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Muhlenberg County Detention, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Communication with family and legal representation forms a cornerstone of the support system at Muhlenberg County Detention Center, with established protocols that facilitate meaningful connections while maintaining security standards. The facility maintains separate mailing addresses for standard correspondence and legal communications, ensuring that inmates can maintain essential relationships and access legal counsel throughout their stay.

Beyond mail services, the detention center may offer various programs designed to support rehabilitation and personal development. Educational opportunities often include GED preparation classes and basic literacy programs, while vocational training may focus on skills that enhance employment prospects upon release. Counseling services typically encompass substance abuse treatment, anger management, and mental health support, addressing underlying issues that may have contributed to incarceration.

The facility likely provides additional support services such as religious programming, library access, and recreational activities that promote positive social interaction and personal growth. Work programs may be available, allowing inmates to develop job skills while contributing to facility operations. These comprehensive services, combined with clear communication guidelines and structured daily routines, create an environment that supports both accountability and preparation for successful community reintegration.

Daily Life & Visitation

Communication with loved ones follows strict protocols at Muhlenberg County Detention Center, with all incoming mail requiring proper addressing to include both the inmate’s name and ID number. Standard correspondence from friends and family must be sent to the facility’s Highland Heights PO Box, while legal mail from attorneys follows a separate route to the Greenville courthouse address. The facility maintains rigorous mail inspection procedures, with staff opening and reviewing all correspondence to ensure compliance with security guidelines.

The mail system reflects the facility’s broader approach to maintaining security while preserving family connections. Letters must conform to specific size requirements - no larger than standard letter size and no smaller than postcard dimensions - and can dedicated be printed on white paper without decorative elements like stickers, colored ink, or raised decorations. While photographs are permitted as the dedicated approved enclosures, items like cash, blank stationery, or anything deemed threatening to institutional security face immediate destruction rather than return to sender.

Beyond correspondence, daily routines at the detention center typically include structured meal times, recreational periods, and programming opportunities that may vary based on housing assignments and security classifications. Inmates often spend portions of their day in common areas when not in their cells, participating in activities that might include educational programs, work assignments, or religious services. The facility’s location in Muhlenberg County allows for family visitation, though specific scheduling and procedures would follow standard detention protocols designed to balance family contact with security requirements.