How to Contact an Inmate at Facility

Questions about receiving phone calls from inmates? Contact CPC at 1-877-570-4268. You can also visit their website for help with call-related issues.

Standard (non-legal) mail must include the inmate's name and Inmate ID on the envelope, plus your return address. The facility prohibits stamps, blank envelopes, stationery, and any form of currency (cash, checks, money orders) in incoming mail.

Visits are by appointment only, and you must be on the inmate's approved visitation list. Each visit allows two adult visitors max (anyone 17 or older counts as an adult). Leave purses, diaper bags, food, drinks, and cell phones outside the facility.

Dropping off commissary money? The jail lobby window accepts deposits Monday through Saturday, 7:00 am to 2:45 pm. Hours can change, so call ahead before making the trip.

1. Contact CPC for phone call questions - Call 1-877-570-4268 if you need help receiving inmate phone calls.
2. Use the CPC website if you prefer - Their site can also guide you through call-related questions and setup.

• ✓ Address the envelope with the inmate’s name and Inmate ID.
• ✓ Put a return address on the envelope.
• ✓ Do not include prohibited items: stamps, blank envelopes, stationery, cash, checks, money orders, or any other form of currency.

• ✓ Schedule an appointment before you go, walk-ins are not allowed.
• ✓ Confirm you are on the inmate’s visitation list.
• ✓ Keep your group to no more than two adults (anyone age 17 or older counts as an adult).
• ✓ Leave purses, diaper bags, food, drinks, and cell phones outside the facility.

1. Go to the lobby window during the drop-off window - Money for commissary may be left Monday through Saturday, 7:00 am to 2:45 pm.
2. Verify the hours before you go - If the posted schedule changes, checking ahead can save you a wasted trip.

For phone calls, confirm the current process with CPC at 1-877-570-4268. They can help with account setup, troubleshooting calls that aren't coming through, or any other phone-related questions.

Mail rules are enforced strictly. Letters that don't follow guidelines may never reach the inmate. Before sending anything, double-check the facility's current requirements for addressing non-legal mail and the prohibited items list (especially postage, envelopes, stationery, and money).

Before traveling for a visit, verify the appointment process and make sure the inmate has added you to their visitation list. Remember: two adults max per visit (17+ counts as adult), and you'll need to leave purses, diaper bags, food, drinks, and cell phones outside. If you're unsure what to bring for check-in, call ahead. Requirements aren't always posted with the schedule.

Planning to drop off commissary money at the lobby window? Verify the hours first. The posted schedule is Monday through Saturday, 7:00 am to 2:45 pm, but it's worth a quick call before you drive over.