How to Send Money to Facility
Want to put money on someone's commissary account? The safest option is using the jail's lobby drop-off window during approved hours. Timing matters here: commissary orders and deliveries happen on specific days, so when you drop off money affects when they can use it.
You can drop off money at the jail lobby window from 7:00 am to 2:45 pm, Monday through Saturday. Miss that window? Your deposit will have to wait until the next day the lobby is open.
Warning: Do not send cash, checks, or money orders through the mail. Incoming mail cannot contain any form of currency. If you do, it can be destroyed under the facility's mail guidelines.
Commissary runs on a set schedule. Inmates place orders on Monday, Wednesday, and Friday. Deliveries happen on Tuesday, Wednesday, and Saturday. This means the day you drop off money affects whether it's available for the next order cycle.
The facility uses Western Kentucky Distribution as its commissary vendor. This is mostly useful as a reference if you're asking staff questions about how deposits and accounts work.
Steps to Follow
- ✓ Leave money at the jail lobby window between 7:00 am and 2:45 pm, Monday through Saturday.
- ✓ Do not send cash, checks, money orders, or any other currency through the mail.
- Check the order days - inmates order commissary on Monday, Wednesday, and Friday.
- Plan your deposit around ordering - try to leave money at the lobby window before an order day so funds have a better chance of being available when they shop.
- Keep delivery days in mind - commissary is delivered on Tuesday, Wednesday, and Saturday, so purchases typically show up on those days.
What to Verify
- ✓ Confirm the current lobby window hours (7:00 am to 2:45 pm, Monday through Saturday) before you go, since schedules can change.
- ✓ Recheck the mail rules before sending anything, since currency (cash, checks, money orders, and any other form) is prohibited in incoming mail.
- ✓ Ask the facility what deposit methods are currently accepted and whether the listed commissary vendor (Western Kentucky Distribution) affects how funds can be added.
- ✓ Confirm commissary order days (Monday, Wednesday, Friday) and delivery days (Tuesday, Wednesday, Saturday) so you can time deposits around when your person can actually place an order.
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