Visitation at Mule Creek State Prison

How to visit, scheduling, dress code, and visitor requirements

Overview

Mule Creek State Prison has an online visitation portal for scheduling and managing visits—you'll get instant confirmation once you book. New to the system? Use the

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Quick Facts

  • The Mule Creek visitation portal lets visitors sign in to schedule and manage upcoming visits and confirms visits instantly.
  • The portal provides a 'CLAIM ACCOUNT' link for new users to create an account.
  • Returning users can use a 'Forgot your password?' link on the visitation portal for password recovery.
  • You can usually schedule visits from a computer, smartphone, or tablet, and some locations offer video visit options through web-based systems.

Visitation Guides

Common Questions

How do I schedule a visit at Mule Creek State Prison?

Sign in to Mule Creek’s visitation portal to choose the date, time, and location and to manage upcoming visits. If you don’t have an account yet, use the portal’s “CLAIM ACCOUNT” link before you book.

What if I forget my password for Mule Creek's visitation portal?

Use the portal’s “Forgot your password?” link to start password recovery. If you still can’t sign in, follow the portal’s account-recovery instructions or help links.

Can I schedule or join a video visit from my phone or tablet?

In general, you can schedule visits from a computer, smartphone, or tablet, and some facilities offer video visits or remote-video options. Web-based video services may allow you to join by app, computer, or tablet, but the vendor used depends on the facility.

Other Guides for Mule Creek State Prison

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Save These Photos & Messages Before Mule Creek Exchanges ViaPath Tablets (Checklist)

If your loved one is at Mule Creek State Prison, you need to save anything you want to keep before the tablet swap. Photos, e-messages, and other media purchased through ViaPath won't transfer to the new Securus tablets. Incarcerated people will turn in their ViaPath device and get a new one. Mule Creek's exchange window runs March 10–13, with the phone transition on March 9—so handle any saving or refund requests before that week.

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