Napa Correctional Facility, Ca

Visits at Napa Correctional Facility are limited to two 30-minute sessions per incarcerated person each week. Plan your arrival around sign-up times: you must register at least 30 minutes before your scheduled visit. The facility posts specific time blocks with last sign-up cutoffs—for example, an 8:00 a.m.–10:30 a.m. block might have a 9:30 a.m. cutoff. Six video stations are available in the Corrections lobby, and a third-party company handles registration and booking. Appointments can be made no sooner than 24 hours in advance. Some facility documents conflict on whether lobby video visits are free or billed, and certain cutoff times vary—call 707-253-4401 to confirm hours before you travel.

Setting up calls with someone at Napa Correctional Facility? Start with the facility's Telephone Services link on smartinmate.com for the most current instructions. Calls go through Smart Communications, and you'll typically see two account options: a PrePaid Account (PPA), where anyone can add money tied to a specific phone number with funds deducted when calls are accepted, and a PIN Debit Account assigned to a specific incarcerated individual for calls to approved numbers. For video, electronic messaging, or adding calling funds, create an account on the provider's communications platform and use its prepaid/add-funds feature. California facilities are transitioning providers, so follow whatever platform Napa lists on smartinmate.com.

Mail at Napa Correctional Facility is straightforward once you know the rules. Incarcerated people can send and receive unlimited letters. Incoming mail is processed Monday through Friday (excluding holidays), which affects delivery timing. All incoming mail must use the facility's required address format, routing it through a Mail Processing Center c/o a P.O. Box in Seminole, FL. Legal and court correspondence is confidential and inspected only in the incarcerated person's presence; other mail may be opened and inspected for good cause. Publications—magazines, newspapers, periodicals, and paperback books—must come directly from the publisher, a bookstore, or a verifiable internet or mail-order company. Photo rules are strict: no more than 10, no Polaroids, nothing larger than 5" x 7". Contraband mail gets rejected, and publishers are notified of appeal rights within 15 days.

Several options exist for sending money to someone at Napa Correctional Facility: the lobby kiosk, the MyCarePack online portal, phone deposits at 888-277-2535, or SmartInmate.com. The lobby kiosk is available Monday–Friday during normal business hours (excluding holidays). You can also purchase commissary items through MyCarePack, and those orders follow the same shopping limits as commissary. The NCDC commissary includes snacks and hygiene items, with spending capped at $80 per week. Basic hygiene items are provided free by the facility. Before depositing, confirm the incarcerated person's full name and booking/ID, then follow the vendor prompts. Trust funds can be used for commissary and may be subject to authorized deductions.