How to deposit funds, commissary, and payment options
Several options exist for sending money to someone at Napa Correctional Facility: the lobby kiosk, the MyCarePack online portal, phone deposits at 888-277-2535, or SmartInmate.com. The lobby kiosk is available Monday–Friday during normal business hours (excluding holidays). You can also purchase commissary items through MyCarePack, and those orders follow the same shopping limits as commissary. The NCDC commissary includes snacks and hygiene items, with spending capped at $80 per week. Basic hygiene items are provided free by the facility. Before depositing, confirm the incarcerated person's full name and booking/ID, then follow the vendor prompts. Trust funds can be used for commissary and may be subject to authorized deductions.
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Need to put money on someone's account at Napa Corrections? The county offers three options: a lobby kiosk, online deposits, or a phone line. Here's how each method works.
You can deposit funds through the lobby kiosk, use the MyCarePack online portal, call 888-277-2535 to make a phone deposit, or use SmartInmate.com and follow the Smart Deposit prompts. Double-check the person’s full name and booking/ID first, then follow the vendor instructions.
You’ll need the jail name/location, the incarcerated person’s full name and ID number, your billing address, and your credit card information.
Yes. Commissary purchases are limited to $80 per week, and basic hygiene items are provided at no charge. If you order items through MyCarePack, the same shopping limits apply.
The Classification/Alternative Sentencing questionnaire goes through the Napa County Department of Corrections (NCDC) Classification Team. Need to submit paperwork in person or confirm where they're located? The address is 2210 Napa Vallejo Highway, Napa, CA 94559.
Sending court paperwork or attorney correspondence to someone at Napa Corrections? The mailroom treats it differently than regular letters. Legal and court-related mail is confidential—staff only inspect it with the incarcerated person present.
Getting your letter delivered without delays comes down to one thing: using Napa Corrections' exact address format, including the Florida P.O. Box where all incoming mail is processed.
