How to Set Up Your First Video Visit at Nassau County Jail & Detention Center
Setting up your first video visit is straightforward once you know the two big rules: you need a GettingOut.com account, and you have to schedule through that site. Here's what to do—and what can get a visit denied or cut short.
To video visit someone at Nassau County Jail & Detention Center, you'll need to create an account on GettingOut.com first. All video visits must be scheduled through the site - there's no walk-in or same-day option.
Kids can join video visits. Children of any age are welcome as long as an adult is with them.
Heads up: Nassau County Jail monitors video visits. Inappropriate clothing, loud behavior, or obscene language can get the call terminated - and the inmate could lose video visitation privileges for up to 90 days.
Even if you’ve registered, a visit can still be denied. Nassau County Jail may deny visitation if staff believe it would jeopardize the safety or security of the facility, if the visitor is a victim of a violent crime involving the inmate, or if there’s an injunction, other legal prohibition, or a judge’s no-contact order between you and the inmate.
Start by creating your GettingOut.com account. Nassau County Jail only allows video visits with people who have pre-registered through the site, so this step unlocks everything else.
Once your account is set up, you can also use GettingOut.com to send messages to the inmate through their tablet system. Focus on registration and scheduling first - you can explore messaging later.
After you're registered, schedule your video visit through GettingOut.com. That's the only way to book at Nassau County Jail, so plan ahead and check your account for visit details.
Planning to include a child? No problem. Nassau County Jail allows children of any age to participate in video visits as long as an adult is present throughout the call.
Dress Behavior Rules
- ✓ Transparent clothing
- ✓ Tight clothing without proper undergarments
- ✓ Headwear
- ✓ Shorts
- ✓ Split skirts above mid-thigh
- ✓ Clothing that reveals the buttocks, breasts, back, or stomach
Treat the video visit like you're being watched - because you are. Loud speech, rowdy behavior, or obscene language can get your call cut short.
Consequence: If violations happen during a video visit, the inmate can lose all video visitation privileges for up to 90 days.
If your visit request gets denied, it's not always a technical glitch. Nassau County Jail can deny visitation if they believe it would threaten facility safety, if you're identified as a victim of a violent crime involving the inmate, or if there's an injunction, legal prohibition, or judge's no-contact order between you and the inmate.
- Check clothing first - Compare what you wore (and what anyone on camera wore) against the facility’s unacceptable clothing list, and adjust before trying again.
- Keep the call calm and clean - Loud, boisterous, or obscene behavior/language can end the visit immediately, so set expectations with everyone who will be on camera.
- Schedule a new appointment through GettingOut.com - Video visits for Nassau County Jail must be scheduled through that site.
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