How to send messages, photos, and packages
Nassau County Corrections offers remote video visits through GettingOut (Telmate). Approved inmates connect with visitors using a wireless tablet. Want to talk quickly? The
Search for a loved one and send messages and photos in minutes.
Want to send a message or photo to someone at Nassau County Jail? You'll do it digitally through the inmate tablet messaging system on GettingOut.com. Here's how it works, what it costs, and what gets denied.
If you've been mailing letters to Nassau County Jail and they're not getting through, here's why: the jail doesn't accept regular incoming mail at the facility. All personal mail has to go through a GTL drop box for processing first.
Nassau County Corrections uses GettingOut (Telmate) for video visits. Approved inmates connect via wireless tablet, and you can start a visit on demand with
Yes.
You're charged at the advertised rate, but only for the actual time used. Schedule 30 minutes and talk for 15? You pay for 15.
You'll need an internet-connected device with a webcam, microphone, and Google Chrome. GettingOut/Telmate also offers customer support and an online scheduling portal.
Include the inmate's full name and booking/ID number on the envelope, plus your full return name and address on every item. Confirm Nassau County's required address and formatting on the facility's mail instructions page before sending.
Don't mail original vital records like birth certificates or Social Security cards—send clear photocopies instead. If you must send an original, include clear return instructions and a prepaid self-addressed envelope, and confirm the facility's policy first.
Trying to stay in touch with someone at Nassau County Jail? Phone rules can feel strict—especially when a call drops without warning. Here's how calling works, what
Setting up your first video visit is straightforward once you know the two big rules: you need a GettingOut.com account, and you have to schedule through that site. Here's what to do—and what can get a visit denied or cut short.
Bond payment rules are strict, and showing up with the wrong form of payment means a wasted trip. Here's what Nassau County Jail actually accepts for cash bonds and purge amounts—plus who each payment must be made out to.
