Nelson Coleman Correctional Center: What Families Should Know About the Facility

Nelson Coleman Correctional Center opened for operation on June 15, 2001.

The facility holds up to 600 inmates and typically houses around 550. That gives you a sense of how busy the jail runs day-to-day.

The Corrections Division has 150 deputies on staff, plus clerical and medical personnel. This mix means the facility handles security, administrative tasks, and healthcare needs for a large jail population.

Nelson Coleman uses video arraignment to cut down on inmate transport. Courts connect with inmates through the sheriff's microwave links, handling hearings remotely instead of moving people back and forth.

Video visitation serves a similar purpose: reducing contraband entering the facility. For families, this explains why some contact happens through video rather than traditional in-person visits.

With video handling both arraignments and visits, you'll see fewer situations where someone gets transported out just for a court appearance. Most interactions happen remotely. The facility treats video visitation as a core security measure, so expect it to be the standard for contact between incarcerated people and the outside.

Looking for what support is available inside? The facility's Corrections page has resource links for Programs and for Religious and Medical Services. Start there to see what's offered and how services work.

The St. Charles Parish Sheriff's Office IT team keeps the video systems running. They provide network support through a help desk and end-user support coordinator, with technicians on call around the clock. That matters when court hearings and visits depend on those connections working.

For questions about IT or network services, call (985) 783-6237. That's the main Sheriff's Office number - they can route you to the right person for video or connectivity issues.

Unknowns Next Steps

• ✓ Confirm how video visitation is scheduled and what the current rules are (including any account setup steps and possible fees).
• ✓ Ask what identification and visitor requirements apply before you make the trip.
• ✓ Use the main contact line for questions: (985) 783-6237.
• ✓ If you need to send documents by fax, the Sheriff’s Office fax number is (985) 783-6497.
• ✓ For mail or in-person contact with the Sheriff’s Office, the main address is 260 Judge Edward Dufresne Parkway, Luling, LA 70070.
• ✓ In an emergency, dial 911.

1. Start with the Corrections resource links - check the Programs section and the Religious and Medical Services section for the most current, official information.
2. Review the safety resources - use the “report an assault” information if you’re trying to raise an urgent safety concern, and read the PREA Final Audit Report for additional context.
3. Call for anything you can’t confirm online - use (985) 783-6237 to ask the remaining questions and get directed to the right office.