How to Get on an Inmate's Visiting List at New Haven Correction Center

You can't visit an inmate at New Haven Correction Center until you're on their approved visiting list. Show up without approval - or try to schedule before you're cleared - and you'll lose the visit. Handle this step early, even if you're still sorting out dates and transportation.

1. Confirm where the person is housed - Start by verifying the inmate’s current facility location so you’re following the right process for New Haven Correction Center.
2. Find the visiting application process - If you’re not already on the inmate’s approved visitor list, you’ll need to complete the visiting application process before you can visit.
3. Follow the instructions you’re given and submit what’s requested - Once you’ve submitted the application, plan for processing time and wait for approval before you try to schedule anything.

The visiting application verifies who you are and your connection to the inmate. You'll need to provide basic identifying details and whatever else the form asks for. Double-check spellings and numbers before submitting - small typos can slow down your approval.

Here's the bottom line: if you're not on the inmate's approved visitor list, you need to complete the application first. Think of it as the gatekeeper - until you're approved, you're not in line for a visit.

For privileged or professional visits at New Haven Correction Center, the DOC recommends scheduling by email at NewHaven.ProfVisit@ct.gov. Email gives you a written record of what you requested and when.

The most common delay? Trying to visit before you're actually on the approved list. If you're not on it yet, complete the application first - otherwise the visit won't happen. Another pitfall: assuming your visit is locked in just because you requested it. For video visits, the facility doesn't schedule anything until you receive confirmation. Build your plans around that confirmation, not the day you hit submit.

Before you travel or rearrange your schedule, make sure you're approved and your visit is actually confirmed. This is especially true for video visits - they're not scheduled until you receive confirmation from the facility. If you're waiting and nothing shows up, check your email (including spam) and follow up.

• ✓ “Can you confirm I’m on the inmate’s approved visiting list (or tell me what step is still pending)?”
• ✓ “If I requested a video visit, has the facility sent the confirmation yet? I understand it isn’t scheduled until I receive confirmation.”
• ✓ “For privileged/professional visit scheduling, should I email NewHaven.ProfVisit@ct.gov, or call the primary contact, Stephanie Whitmore at (203) 974-4111 x-4126 (M–F 7:00 a.m. – 3:00 p.m.)?”
• ✓ “If the primary contact is unavailable, can I work with the secondary contact, A.A. Taiesha Terranova at (203) 974-4111 x-4101 (M–F 7:00 a.m. – 3:00 p.m.)?”

To visit at New Haven Correction Center, you need to be on the inmate's approved visiting list. Not on it yet? Complete the application first. And for video visits, don't assume you're scheduled until you receive confirmation from the facility.