New Haven Correction Center

Before visiting New Haven Correction Center, you must be on the inmate's approved visiting list—and you'll need valid photo ID at check-in. Visitors under 16 need a birth certificate plus one additional document showing the child's name. In-person visits allow no more than two visitors total (children included), and authorized contact visits permit a brief embrace and kiss at the beginning and end. The facility doesn't hold visits on state-observed holidays. Sessions are currently capped at 30 minutes to allow disinfecting between visits. Anyone on Quarantine Status can't participate in social visits until cleared by the Health Services Unit. Free video visits use Microsoft Teams, require a valid email address to schedule, and allow up to three authorized adult participants. Visitors can't record video visits.

You can send money to an inmate at New Haven Correctional Center even if you're not on their approved visitor list. Both mailed money orders and electronic deposits work. For mail, fill out the Inmate Trust Fund Remitter Form and send it with your money order to Inmate Trust Fund, P.O. Box 290800, Wethersfield, CT 06129-0800. Include the inmate's full name and correctional ID—double-check both before sending so your payment isn't rejected or applied to the wrong account. Mailed money orders can take at least 10 working days to post. Call 860-692-7670 if you need help with a mailed payment. For electronic deposits, JPay offers select services through the JPay app on smartphones.

New Haven Correctional Center enforces Connecticut law making it a criminal offense to bring controlled drugs, liquor, firearms, weapons, explosives, ropes/ladders, currency, or other instruments that could aid an escape. Electronic wireless communication devices are prohibited, and using a wireless device to take images inside the facility is banned—violations can be prosecuted. The Connecticut Department of Correction doesn't provide transportation to facilities, so plan your travel ahead and check DOC resources for alternatives. For complete, up-to-date guidance on agency rules, programs, and how families can support an incarcerated loved one, use the Department's Family and Friends Handbook. On admission, offenders typically go through searches, a health evaluation, property inventory, and orientation. Program access varies by facility.