Who to Call When You Have Questions About an Inmate at New Haven Correction Center
Need to schedule a privileged or professional visit at New Haven Correction Center? Having the right contact info upfront saves time. Here's how to reach the right staff.
For privileged/professional visit scheduling, email NewHaven.ProfVisit@ct.gov. Email works best - you can clearly explain what you need, keep a written record of approvals, and share details without cramming everything into a voicemail.
Prefer to call? Reach Deputy Warden's Secretary Stephanie Whitmore at (203) 974-4111 x-4126. She's available Monday through Friday, 7:00 a.m. to 3:00 p.m. - that's your best window to get someone on the line.
Can't reach her? Try A.A. Taiesha Terranova at (203) 974-4111 x-4101. Same hours - Monday through Friday, 7:00 a.m. to 3:00 p.m.
Tip: Call during the listed weekday hours, and if no one answers, leave a clear voicemail with your callback number. When you can, follow up by email so you have the request and any confirmation in writing.
Need to fax paperwork? Send it to (203) 974-4166. Faxed requests are accepted, though email is preferred.
How to Prepare
- ✓ The inmate’s full name (and inmate number if you have it)
- ✓ What you’re trying to schedule (privileged/professional visit)
- ✓ A few preferred dates and times so staff can match availability
- ✓ A working callback number and an email address you check regularly
- ✓ A simple written summary of what was agreed to (save the email thread if you use email)
Note: Even if you start by phone, try to confirm the details by email afterward. A written confirmation helps prevent mix-ups and gives you something to reference later.
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