How to deposit funds, commissary, and payment options
You can send money to an inmate at New Haven Correctional Center even if you're not on their approved visitor list. Both mailed money orders and electronic deposits work. For mail, fill out the Inmate Trust Fund Remitter Form and send it with your money order to Inmate Trust Fund, P.O. Box 290800, Wethersfield, CT 06129-0800. Include the inmate's full name and correctional ID—double-check both before sending so your payment isn't rejected or applied to the wrong account. Mailed money orders can take at least 10 working days to post. Call 860-692-7670 if you need help with a mailed payment. For electronic deposits, JPay offers select services through the JPay app on smartphones.
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Getting money onto someone's account is straightforward once you know the right channel and timing. Here's what you need to know about CT DOC options—mailing money orders to the Inmate Trust Fund, tablet funding limits, and how long processing actually takes.
Mailing a money order is a reliable way to add funds to someone's account at New Haven Correction Center. Just make sure you use the Connecticut DOC Inmate Trust Fund address and include the right identifying details.
Sending money to someone at New Haven Correctional Center? The details matter—especially what you write on the payee line and the information you include with mailed payments. Here's how to get it right the first time.
You can send money to someone in a Connecticut Department of Correction (DOC) facility even if you're not on their approved visitor list. Here are the two options available, plus mailing details and timing expectations.
Connecticut runs a statewide tablet program through JPay (a Securus Technologies company), letting families e-message with someone who's incarcerated. Here's how it works and what to know when setting up your account and adding funds.
To claim leftover money from a Connecticut Department of Correction inmate account, fill out an Unclaimed Inmate Account form and mail it to: Connecticut Department of Correction, 24 Wolcott Hill Road, Wethersfield, CT 06109, Attn: Inmate Accounts.
No. You don’t need to be on the inmate’s approved visitor list to send a money order or make an electronic deposit to someone at New Haven Correctional Center.
Complete the Inmate Trust Fund Remitter Form and include it with the money order. Mail both to Inmate Trust Fund, P.O. Box 290800, Wethersfield, CT 06129-0800, and include the inmate’s full name and correctional ID.
Allow at least 10 working days for a mailed money order to post to the inmate’s account. If you have questions about a mailed payment, call 860-692-7670.
A little prep goes a long way before heading to New Haven Correctional Center. This guide helps you avoid the most common check-in problems: late arrival, missing ID, and surprise schedule changes.
Connecticut DOC video visits are completely free. You won't pay a dime to connect—but you still need to follow the scheduling process and wait for facility confirmation before counting on the visit happening.
In-person visits at New Haven Correction Center allow a maximum of two visitors — and that includes children. Decide who's coming before you arrive. Show up with three people, and someone's getting turned away.
