How to send messages, photos, and packages
Address mail clearly with the inmate's full name, inmate number, and facility address so it reaches the right person. All incoming and outgoing mail may be screened for contraband. Legal or privileged mail is opened only in the inmate's presence. Books and magazines are allowed only when new and shipped directly from the bookstore, club, or publisher—all printed material is reviewed under Administrative Directive 10.7. Skip padded envelopes when possible; they're discouraged for security reasons and may slow delivery. There's generally no limit on letters unless a disciplinary penalty applies, but inmates may be prohibited from writing certain people, including victims and some minors when objections are filed.
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Mail is one of the simplest ways to stay connected — but small details can make the difference between a letter arriving quickly or getting held up. Here's how to address your mail correctly, avoid common delays, and understand who inmates can't correspond with under Connecticut DOC rules.
Include the inmate's full name and inmate number on every letter, and put the facility address on the envelope. Missing information can delay or stop delivery.
Yes—books and magazines are allowed only if they’re new and shipped directly by the bookstore, club, or publisher. All incoming printed material is subject to review under Administrative Directive 10.7.
Padded envelopes create security concerns and may slow delivery—avoid them when possible. CDs are generally obtained through commissary. Outside CDs or tapes must be educational or religious, not available through commissary, and sent directly by a commercial distributor.
A little prep goes a long way before heading to New Haven Correctional Center. This guide helps you avoid the most common check-in problems: late arrival, missing ID, and surprise schedule changes.
Connecticut DOC video visits are completely free. You won't pay a dime to connect—but you still need to follow the scheduling process and wait for facility confirmation before counting on the visit happening.
In-person visits at New Haven Correction Center allow a maximum of two visitors — and that includes children. Decide who's coming before you arrive. Show up with three people, and someone's getting turned away.
