Setting Up Phone Calls with CIDNET at Nolan County Jail: What You Need to Know
Setting up phone calls from jail gets a lot easier once you know the system. Nolan County Jail uses CIDNET, and understanding how the pricing works will save you from surprises. Here's what you need to know.
Nolan County Jail uses CIDNET Inmate Communications for all inmate phone services. This means your account setup, available features, and billing all go through CIDNET's system.
You'll need to register with CIDNET before you can receive or initiate calls from someone at Nolan County Jail. Get your information into their system ahead of time - don't wait until a call comes through to start the setup process.
CIDNET charges by data usage, not by the minute. The rate is $0.30 per megabyte (MB), and that same balance works across Voice, Video, and Mail. When estimating costs, think about how much data each call or message uses, then multiply by $0.30 per MB.
Note: Every Voice, Video, or Mail interaction is logged as a Cidnet Utilization Event (CUE). These records track your data consumption and determine what you're billed.
CIDNET offers Voice, Video, and Mail - but not every facility has all three turned on. Confirm which features are active at Nolan County Jail when you register so you know what's actually available.
Practical Tips
- ✓ Confirm CIDNET is the communications provider being used for your loved one at Nolan County Jail.
- ✓ Complete CIDNET registration before you expect calls to work.
- ✓ Ask which CIDNET applications are enabled there (Voice, Video, and/or Mail).
- ✓ Verify the pricing model: $0.30 per MB, including how Voice/Video/Mail usage draws from that data rate.
- ✓ Ask how Cidnet Utilization Events (CUE) are tracked and where you can view or monitor your usage.
Tip: Just because you've seen a CIDNET feature used elsewhere doesn't mean it's available here. Check what's active at Nolan County Jail during registration so you set up the right options from the start.
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