How to contact an inmate at Norfolk Sheriff’s Office

Last Updated on May 21, 2023

A friendly help guide for Norfolk Sheriff's Office. Learn how to find an inmate and send letters, photos, and more.

How to contact an inmate at Norfolk Sheriff's Office

This help guide will walk you through how to connect with an inmate. Follow the steps below to find an inmate and send letters and photos:

  1. How to find an inmate online
  2. How to message an inmate
  3. Sending photos and postcards
  4. Frequently asked questions about Norfolk Sheriff's Office
  5. Overview of Norfolk Sheriff's Office
  6. Inmate services at Norfolk Sheriff's Office

Here's a short video on how to contact an inmate at Norfolk Sheriff's Office:

How to message an inmate

How to message an inmate at Norfolk Sheriff's Office

You can use your phone or computer to send emails letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send an message, start by searching for an inmate at Norfolk Sheriff's Office .

Sending Photos and Postcards

How to send photos and postcards to Norfolk Sheriff's Office

A great way to send love and support to loved one at Norfolk Sheriff's Office is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Norfolk Sheriff's Office.

Frequently asked questions about Norfolk Sheriff's Office

  1. How long does it take to deliver a message?

    If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Norfolk Sheriff's Office.

  2. How much does it cost to send a message to Norfolk Sheriff's Office?

    You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

  3. What services can I use to contact an inmate at Norfolk Sheriff's Office?

    You can use Penmate to send letters and photos to an inmate from your phone. It's a easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

    Securus messaging

    Securus may be another option for communicating with an inmate at Norfolk Sheriff's Office. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.


    Some county jails and state prisons may support for sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

    Smart Jail Mail

    You may also check if Smart Jail Mail is available at Norfolk Sheriff's Office. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

  4. What is the mailing address of Norfolk Sheriff's Office?
    Mailing address:

    Norfolk Sheriff's Office
    811 City Hall Ave
    Norfolk , VA 23510
    (757) 664-4700

    Business hours:
    • Monday: 7:00 AM – 4:00 PM
    • Tuesday: 7:00 AM – 4:00 PM
    • Wednesday: 7:00 AM – 4:00 PM
    • Thursday: 7:00 AM – 4:00 PM
    • Friday: 7:00 AM – 4:00 PM
    • Saturday: Closed
    • Sunday: Closed

Overview of Norfolk Sheriff's Office

The Norfolk Sheriff's Office is one of the largest law enforcement agencies in the state of Virginia. It was established in 1739 and has since served the city of Norfolk and its residents. The Sheriff's Office is responsible for the custody and control of inmates within the Norfolk City Jail, as well as providing court security, serving civil and criminal process, and executing warrants.

The Norfolk City Jail is a state-of-the-art facility that can accommodate up to 962 inmates. The jail provides a safe and secure environment for inmates and staff, and offers a variety of programs and services to help inmates successfully re-enter society. These programs include educational and vocational training, substance abuse treatment, and mental health services.

The Norfolk Sheriff's Office is committed to providing the highest level of service to the community. In addition to its core responsibilities, the Sheriff's Office also participates in community events and initiatives, such as the annual National Night Out event, which aims to build stronger relationships between law enforcement and the community.

Overall, the Norfolk Sheriff's Office is a vital component of the criminal justice system in Virginia. Its commitment to public safety, inmate rehabilitation, and community engagement makes it a model for other law enforcement agencies across the country.

What services are provided by Norfolk Sheriff's Office?

The Norfolk Sheriff's Office in Virginia provides a range of programs and services to inmates and the wider community. One of the main programs offered is the Norfolk City Jail Substance Abuse Program, which is designed to help inmates overcome addiction and prevent relapse upon release. The program includes group counseling, individual counseling, and educational classes on topics such as anger management, stress reduction, and life skills.

Another program offered by the Norfolk Sheriff's Office is the GED Program, which helps inmates earn their high school equivalency diploma. The program includes classroom instruction, practice tests, and one-on-one tutoring. Inmates who successfully complete the program are better prepared for employment and further education upon release.

The Norfolk Sheriff's Office also provides a variety of vocational training programs to inmates, including culinary arts, welding, and automotive repair. These programs give inmates the opportunity to gain valuable skills and certifications that can lead to employment upon release.

In addition to these internal programs, the Norfolk Sheriff's Office also partners with external organizations to provide services to inmates and the community. For example, the office works with the Norfolk Department of Human Services to provide mental health services to inmates who need them. The office also partners with the Foodbank of Southeastern Virginia to provide food assistance to families in need.

Overall, the Norfolk Sheriff's Office provides a comprehensive range of programs and services to inmates and the community. These programs are designed to promote rehabilitation, reduce recidivism, and help individuals successfully reintegrate into society upon release.