How to deposit funds, commissary, and payment options
North Branch Correctional Institution uses ConnectNetwork for electronic deposits. You can send funds 24/7 through the ConnectNetwork website, mobile apps, or phone, and the online portal accepts Visa and MasterCard. Deposits made online, in the app, by phone, or at kiosks generally post immediately. On-site kiosks are often located in visitation or public government areas and accept cash, credit, or debit. Prefer to pay with cash off-site? Start a ConnectNetwork transaction online, then complete it at participating retail locations (about 26,000 stores, including Walmart and Kroger). Western Union Quick Collect may also be available at participating stores for certain payment types. Just provide your account number and pay cash. Vendor fees and processing rules may apply.
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Sending money to someone at North Branch Correctional Institution starts with ConnectNetwork (GTL). Here are your main deposit optionsâonline, phone, kiosk, retail cash/Western Union, and mailâso you can choose what works best.
ConnectNetwork handles deposits at North Branch Correctional Institution. You've got five options: online or through the mobile app with a Visa or MasterCard, by automated phone system with a Visa or MasterCard, in person at a self-service kiosk with cash or card, through retail cash deposits (start online, finish at a participating store), or by mail using a check or money order.
Funding an AdvancePay account by mail is straightforwardâif the facility accepts mailed payments. Here's how to send a check or money order so your payment posts correctly without delays.
Timing depends on which account you're funding. ConnectNetwork offers four account types: AdvancePay, PIN Debit, DebitLink, and Trust Fund. For automated depositsâonline, through the mobile apps, by phone, or at a kioskâAdvancePay, PIN Debit, and DebitLink funds are available immediately. Trust Fund works differently. ConnectNetwork transmits those deposits to North Branch within one business day, but the facility's own policies determine when the money actually hits your loved one's account.
Use ConnectNetwork to add funds online, in the mobile app, or by phone. You can also use on-site kiosks (often in visitation or public government areas) that accept cash, credit, or debit. Another option: start a cash deposit online through ConnectNetwork, then complete it at participating retail locations. Western Union Quick Collect works for select payments if you have your account number.
Deposits through ConnectNetwork online, mobile, phone, and kiosks generally post immediately. Processing time can vary by method, and vendor rules or business-day delays may apply.
Never hand cash directly to staff. Instead, use an on-site kiosk that accepts cash, or start a ConnectNetwork retail cash transaction online and complete it at a participating store.
Timing matters when you add money for phone calls and other communication costs. Deposits made through automated channels (online, mobile app, phone, and kiosks) to AdvancePay, PinDebit, and DebitLink accounts are available immediately. Automated deposits to Trust Fund accounts work differently: they're transmitted to the facility within one business day. Deposits sent by mail or made at retail locations are generally processed the next business day after they're received. Availability can still depend on facility policies, so confirm what applies before you rely on a deadline.
Sending money is straightforward once you pick the right account type and deposit method. The main difference? How fast funds become available, which depends on whether you use an automated option, retail cash, or mail.
Planning a visit? Knowing your payment options ahead of time makes setup easier. Here's what ConnectNetwork offers and what to confirm before you go.
