How to Contact an Inmate at Facility

Non-legal mail at this facility goes through TextBehind. You send a letter, card, photos, or artwork, and TextBehind scans it into a digital file. The offender then receives it electronically on a tablet.

Getting the address right is critical. Mail must be sent to TextBehind's Maryland P.O. Box and include the offender's name, OPUS number, and the full facility name (no abbreviations). If any of that is missing or wrong, your mail gets returned.

A few common items will get your letter sent back. Religious correspondence course materials aren't allowed and will be returned. Books, magazines, and newspapers follow separate package rules, so don't slip them into a letter. And skip the stamps, blank stationery, or pre-stamped envelopes. Offenders can buy mailing supplies through the prison canteen.

Steps to Follow

• ✓ Address your envelope to TextBehind: P.O. Box 247, Phoenix, MD 21131
• ✓ Include the offender’s name, OPUS number, and the full facility name (do not abbreviate)
• ✓ Send only non-legal mail you are comfortable having scanned and delivered electronically to the offender’s tablet

• ✓ If you need to send identity documents (passport, Social Security card, birth certificate), send copies only, not originals
• ✓ Do not put money orders, cash, payment checks, or IRS checks in the envelope; use electronic methods for funds
• ✓ Do not include stamps, blank stationery, blank envelopes, or pre-stamped envelopes

1. Confirm the details you’ll put on the envelope: use the offender’s name, OPUS number, and the full facility name (no abbreviations).
2. Address it to TextBehind in Maryland: send mail to P.O. Box 247, Phoenix, MD 21131, so it can be processed and forwarded.
3. Mail only what can be scanned: non-legal mail is digitized and delivered electronically to the offender’s tablet, so keep the contents simple and allowed.

Before sending anything time-sensitive, double-check a few things: the current TextBehind mailing address, the correct OPUS number, and whether the facility is still using TextBehind for non-legal mail. Procedures can change, and even a small addressing mistake can mean your mail comes right back.

• ✓ Whether religious correspondence course materials are allowed in any form, since they cannot be included in a letter
• ✓ The current package rules for books, magazines, and newspapers (they should not be sent inside letters)
• ✓ Whether copies of passports, Social Security cards, and birth certificates are still acceptable, and if there are any formatting requirements for copies
• ✓ The approved electronic options for sending funds, since money orders, cash, and checks must not be mailed
• ✓ Any exceptions or updated rules about including stamps, stationery, or pre-stamped envelopes in mail