How to Contact an Inmate at Northpoint Training Center (KY)

To schedule an in-person visit at Northpoint Training Center, you’ll need to email NTC.Visitation@ky.gov. If you are planning travel or coordinating with multiple family members, it helps to reach out early so you can sort out approval and scheduling before you arrive.

Not everyone can visit. Northpoint Training Center limits visitation requests to immediate family members, verified through the presentence and post sentence investigation report (PSI) or another verified source. Beyond immediate family, inmates can also request three additional adults and one clergy member. If you're not sure whether you qualify as "immediate family" under their verification process, confirm before assuming you'll be approved.

Visitation list updates happen twice a year. The timing depends on the last digit of the inmate's institutional number, with specific months assigned to different digits. That said, internal schedules can shift. Verify the current update timeline with the facility before counting on a specific month for changes to take effect.

Expect paperwork. You'll need to complete a visiting information form and send it to the Warden's office before your visit. Show up without handling this step correctly, and you could lose the trip entirely, even if the inmate wants to see you.

Attorneys contacting a client can use Kentucky DOC's Legal Mail Portal, but registration requires proof of licensure in good standing. Upload an image or PDF from your Bar Association to complete the process. Legal mail isn't your only option. Attorneys can also communicate through in-person visits, confidential Zoom visits, and phone calls.

Steps to Follow

• ✓ Email NTC.Visitation@ky.gov to schedule an in-person visit at Northpoint Training Center.
• ✓ Complete the visiting information form and forward it to the Warden’s office (this is required for visitation).

• ✓ Confirm the inmate is requesting you as immediate family (verification may rely on the PSI or another verified source).
• ✓ If you are not immediate family, confirm whether you fit within the “three additional adults” allowance, or whether you are being requested as the one clergy member.
• ✓ Ask the facility how the twice-yearly visitation list update schedule applies to the inmate’s institutional number (the schedule is tied to the last digit).

• ✓ When registering for the Kentucky DOC Legal Mail Portal, upload proof of licensure in good standing (an image or PDF from your Bar Association).
• ✓ If legal mail is not the right fit for the situation, consider the other allowed contact options mentioned by the DOC: in-person visits, confidential Zoom visits, and phone calls.

1. Confirm the scheduling email: Use NTC.Visitation@ky.gov for in-person visit scheduling, then confirm with the facility that it is still the correct address for your situation.
2. Ask who handles scheduling questions: If your email bounces or you do not get a response, ask the facility which office should receive visitation scheduling and paperwork questions (the process references the Warden’s office).

1. Clarify “immediate family” for this facility: Ask how Northpoint Training Center verifies immediate family, since verification may rely on the PSI or another verified source.
2. Confirm the extra visitor limits: Verify that the inmate can request only three additional adults and one clergy member beyond immediate family.
3. Verify timing for list changes: Confirm whether the visitation list can be updated twice a year and which months apply based on the last digit of the inmate’s institutional number.

1. Get the correct visiting information form: Make sure you have the current version the facility expects.
2. Confirm what must be filled out: Ask whether every field is required and whether any supporting documentation is needed.
3. Verify how to submit it to the Warden’s office: The process requires you to forward the form to the Warden’s office, so confirm the accepted delivery method and how far in advance you should submit it.

1. Confirm what counts as proof of licensure: The portal requires proof of licensure in good standing, uploaded as an image or PDF from the attorney’s Bar Association.
2. Double-check the upload process: Verify where in the registration process the documentation must be uploaded and what file types are accepted.
3. Confirm requirements for alternatives: If you plan to use in-person visits, confidential Zoom visits, or phone calls instead of legal mail, confirm whether any advance scheduling or other restrictions apply.