How to Contact an Inmate at Oakland County Jail, MI (MI)

For inmate-related questions, call the Oakland County Sheriff's Office Inmate Information line at 248-858-1800. General questions? Try 248-858-5000 or email ocso@oakgov.com. These are your fastest options for confirming someone's status or getting clarity on current communication rules.

Visits at Oakland County Jail happen through video only, and they're appointment-based through Smart Communications. You'll need to schedule at least 24 hours ahead, with booking available up to two weeks in advance. Each inmate gets one free visit and one paid visit per week, so plan ahead if multiple people want time on the schedule.

Steps to Follow

• ✓ Call Inmate Information at 248-858-1800 for inmate-specific questions.
• ✓ Call General Information at 248-858-5000 for broader jail or Sheriff’s Office questions.
• ✓ Email ocso@oakgov.com if you need a written reply or can’t call during business hours.

1. Schedule your video visit through Smart Communications - Visits are by appointment only. Book at least 24 hours in advance, and you can schedule up to two weeks ahead.
2. Update your device before the visit - If you’re using a smartphone, iPad, or tablet, make sure the operating system is up to date to reduce technical problems during the call.

• ✓ Remote (off-site) video visits cost $0.11 per minute (11 credits).
• ✓ Money is converted to credits for remote visits (1 credit = $0.01).
• ✓ Each inmate is allowed one free visit and one paid visit per week.

Before you lock in travel plans or take time off work, double-check the scheduling window. Right now, visits must be booked at least 24 hours ahead and can be scheduled up to two weeks out. I'd still recommend verifying nothing has changed for your specific date.

Planning an off-site video visit? Confirm the current rate and how credits work. The listed cost is $0.11 per minute (11 credits), with 1 credit equaling $0.01. Also verify the weekly limit: one free visit and one paid visit per inmate. This matters if you're coordinating with other family members.

For questions about an inmate or day-to-day changes, call Inmate Information at 248-858-1800. General questions go to 248-858-5000 or ocso@oakgov.com. For scheduling and payment details, check directly within Smart Communications where you set up your appointment.