Who to Call at Oakland County Jail: complete contact directory

Need to reach the right office at Oakland County Jail? This directory covers the main phone numbers, emails, and where to send common questions.

2 min read oakgov.com
Who to Call at Oakland County Jail: complete contact directory

Oakland County Sheriff's Office (Oakland County Jail) is at 1200 N. Telegraph Rd, Bldg 38E, Pontiac, MI. Mailing something or visiting in person? Double-check you're heading to the right building - Oakland County uses multiple nearby addresses on Telegraph for different services.

For general questions, call the Oakland County Sheriff’s Office General Information line at 248-858-5000. If you need to reach dispatch for a non-emergency law enforcement issue, call 248-858-4950. For emergencies, call 911.

For inmate-related questions, call the Inmate Information line at 248-858-1800. Prefer email? You can reach Inmate Info at prisonerinfo@oakgov.com.

Who to Call at Oakland County Jail: complete contact directory

Visits are scheduled through Smart Communications. Create an account there (you can also use it to deposit funds), then follow the prompts to book your visit. Having trouble with scheduling, payments, or your account? Call Smart Communications customer support at 888-253-5178.

  • Current valid driver’s license
  • State ID
  • Passport

The Records Unit is at 1201 N. Telegraph Rd, Pontiac, MI 48341, on the east side of the Main Jail. Helpful to know if you're looking for the right entrance.

To reach the Records Unit directly, call 248-858-5011. You can also fax documents to 248-858-1012 or email ocsorecords@oakgov.com.

The Records Unit is open Monday through Friday, 8:30 AM to 5:00 PM. Going in person? Arrive earlier in the day so there's time to help you before closing.

If you need court-ordered fingerprints, you must schedule an appointment. Call 248-858-0172 to set it up before you go.

Note: Walk-in fingerprint clients can’t be serviced after 4:30 PM.

Don't need to call? The Oakland County Sheriff's Office offers online forms for requesting services or reporting suspicious activity.

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