How to send messages, photos, and packages
All visitation at Oakland County Jail happens through video visits that you schedule yourself via Smart Communications. Start by creating an account with the vendor, request visitor approval, then book your visit in the vendor portal or app. For general jail or inmate information, check the Oakland County Sheriff's Office contact points listed on the county site for current addresses, phone numbers, and email details. Records-related questions go to the Records Unit at 248-858-5011, fax 248-858-1012, or email ocsorecords@oakgov.com. To file a PREA report, contact the Visitation Unit during business hours or call Inmate Information at (248) 858-1800 to reach a Shift Supervisor 24 hours a day. Other communication options may include phone calls and vendor-run electronic messaging, which typically require vendor registration and approval.
Search for a loved one and send messages and photos in minutes.
All inmate visits are video-only and must be scheduled by the visitor through Smart Communications. Register with the approved vendor, request visitor approval, then schedule your visit through the vendor portal or app.
You can report PREA concerns through the Visitation Unit during business hours. You can also call Inmate Information at (248) 858-1800 to speak with a Shift Supervisor 24 hours a day. Check the Sheriff's Office contact points for additional reporting channels, including email options.
For records requests, contact the Records Unit at 248-858-5011, fax 248-858-1012, or email ocsorecords@oakgov.com. For other inmate or general information, use the Sheriff’s Office contact points listed on the county site.
Staying in touch with someone at Oakland County Jail means scheduling video visits through Smart Communications. Phone and email work for questions. Here are the key numbers and steps to get connected without running into timing, ID, or tech problems.
All visits at Oakland County Jail are video-based, and you'll need to schedule your time slot ahead of time. Your main decision: visit on-site at the jail for free, or connect remotely from your phone or computer for a per-minute fee.
Scheduling your first video visit at Oakland County Jail means setting up an account and booking a time slot in advance. Once you're registered, you can pick a date and time, then choose between a free or paid option depending on what's available that week.
