Penmate Inmate Support Guides
Visitation

Scheduling Visits at Oconee County Detention Center: Onsite vs. Remote

Trying to decide between an onsite visit and a remote video visit at Oconee County Detention Center? The big differences come down to cost, scheduling, and how often you can visit.

• 2 min read Verified from official sources

Oconee County Detention Center uses Encartele for visitation and phone services. If you're setting up visits for the first time, this matters because your account, scheduling, and any remote-visit payments all run through Encartele's system.

Onsite visits at Oconee County Detention Center are free. You do need to book through the Visit website at customer.Cidnet.net, and scheduling must be done online (no phone or walk-in booking).

  • ✓ Onsite visit length: 30 minutes per visit
  • ✓ Onsite visit limit: two visits per week

Heads up: Everyone entering the onsite visitation area must wear a mask. If you don't, your visit will be terminated.

Remote (video) visits work from a laptop, smartphone, or tablet. Each session is 30 minutes, same as an onsite visit.

Remote visits are paid, but there's no weekly limit on how many you can book. That flexibility is helpful if you can't make it to the facility or want to schedule more frequent check-ins.

  1. Go to customer.Cidnet.net: This is the online Visit scheduling site Oconee County Detention Center uses.
  2. Choose the visit type: Pick onsite (free) or remote, based on what works for you.
  3. Book your time slot: Onsite visits are 30 minutes and remote visits are 30 minutes, so schedule the half-hour window you want.

If you run into account issues or need help with remote visits (including payment questions), Encartele is the provider to contact for support. You can set up remote visits from a laptop, smartphone, or tablet, and there's no cap on how many you book in a week.

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