Setting Up Phone Calls, Video Visits, and Chirp Minutes for an Inmate at Ohio County Jail (CPC)

Ohio County Jail uses CPC (Combined Public Communications) for prepaid phone calls, video visitation, and Chirp minutes. To get started or sort out an account issue, call CPC Customer Service at 1-877-988-5678. You can also set up an account online through their inmate sales website.

• ✓ Call CPC Customer Service at 1-877-988-5678 for help setting up phone calls, video visitation, or Chirp minutes
• ✓ Use CPC’s online account setup option if you prefer to handle it on your own time
• ✓ Have the inmate’s identifying details ready before you start (so CPC can match the account correctly)

When someone is first booked in, Ohio County Jail allows every new intake one free three-minute phone card. That short call is often the first chance your loved one has to let you know they arrived safely and what they need next.

Chirp access isn't immediate. At Ohio County Jail, an inmate becomes eligible for a Chirp device after they've been incarcerated for five (5) days. Don't be surprised if you can't add or use Chirp minutes right away.

1. Decide what you’re trying to set up - CPC covers three services for Ohio County Jail: prepaid phone calls, video visitation, and Chirp minutes.
2. Gather the inmate’s information - you will need enough details for CPC to locate the correct person in their system.
3. Contact CPC Customer Service - call 1-877-988-5678, or use CPC’s online account setup option.
4. Create your account - follow CPC’s prompts to register and connect your account to the inmate.
5. Add funds or minutes for the service you want - once the account is active, you can fund prepaid calling, set up video visitation, and purchase minutes for Chirp (when the inmate is eligible).

If something isn't working (funds not showing up, a call won't connect, or video visitation won't load), start with CPC. They manage the phone, video, and Chirp systems for Ohio County Jail. Call CPC Customer Service at 1-877-988-5678 and ask them to review your account and the inmate's status. If CPC can't resolve it, your next step is contacting the jail directly for help on the facility side.

• ✓ Double-check that your CPC account is set up for the correct inmate
• ✓ If you are trying to use Chirp, confirm timing: the inmate is eligible after five (5) days incarcerated
• ✓ If your loved one is brand-new, remember they get one free three-minute phone card, then prepaid service is needed for more calls
• ✓ If you funded one service (phone, video, or Chirp), make sure you’re trying to use that same service in the CPC system
• ✓ If the issue continues, call CPC Customer Service at 1-877-988-5678 and have your account details ready