Send Photos & Mail at Ohio Refromatory

How to send messages, photos, and packages

Overview

Ohio Reformatory uses vendor portals for visit scheduling and account activity. The facility-recommended option is the ViaPath/GTL portal, where you can schedule and manage visits, reserve a time, and get instant confirmation. Using the portal helps you skip lines and lock in a slot. If a minor is approved in the DOTS portal, they cannot add money to an inmate's account or do video visits without a parent or legal guardian. For payments, ConnectNetwork/ViaPath AdvancePay balances become inactive after 180 consecutive days without use and may be forfeited. Refunds are handled through customer service. Since third-party vendors set the technical and payment rules, register ahead of time, have a valid photo ID ready, and use a compatible device for offsite video visits. Sessions are commonly monitored or recorded.

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Quick Facts

  • Approved minors in the DOTS portal cannot place money on an inmate's account or conduct video visits without a parent or legal guardian.
  • The ViaPath/GTL portal allows users to sign in, schedule and manage visits and confirms visits instantly on the portal.
  • ConnectNetwork/ViaPath’s AdvancePay accounts become inactive and may be forfeited after 180 consecutive days of inactivity.
  • Third‑party vendors provide phone, tablet, messaging, and video services and set technical and payment rules that vary by facility.

Send Photos & Mail Guides

Common Questions

How do I schedule a video visit with someone at Ohio Refromatory?

Register and sign in to the ViaPath/GTL portal to schedule and manage visits. When you book through the portal, you reserve a time and the visit confirms instantly.

Can a minor use the DOTS portal to add money or join video visits at Ohio Refromatory?

No. Approved minors in the DOTS portal cannot place money on an inmate’s account or conduct video visits without a parent or legal guardian.

What happens to my AdvancePay balance if I stop using it?

AdvancePay accounts become inactive after 180 consecutive days without use and may be forfeited. If you need a refund, request it through customer service.

Other Guides for Ohio Refromatory

Bringing Children to Visit Ohio Reformatory: How to Complete Minor Visitor Applications

Before a child can visit at Ohio Reformatory, paperwork comes first. The key form is the Minor Visitor Application (DRC-2238)—it must be completed, signed by the child's custodial parent or legal guardian, submitted, and approved before the child's first visit. While you're preparing, know that Ohio Department of Rehabilitation and Correction materials like the ODRC General Visiting Instructions (DRC-2274) and the Declaration of Understanding (DRC-2554) are available to staff, incarcerated people, and visitors. Ask to review them if you need clarity on the overall process.

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