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Setting Up Video Visits Through GettingOut for Oneida County Jail

Want to video visit someone at Oneida County Correctional Facility? The jail uses GettingOut.com for video visitation — here's how to get set up.

• 2 min read • sheriff.oneidacountyny.gov
Setting Up Video Visits Through GettingOut for Oneida County Jail

Head to GettingOut.com to create your video visitation account. The facility's own visitation flyer lists GettingOut.com as their tablet and video visit vendor, so you know you're in the right place.

Want to double-check availability or get the jail's instructions directly? Call the visitation line at (315) 765-2380. The facility is located at 6075 Judd Road, Oriskany, NY 13424.

Note: The facility's visitation flyer specifically names GettingOut.com for tablet and video visits - that's the vendor you need for account setup.

  1. Go to GettingOut.com - That’s where Oneida County says you can establish a video visitation account.
  2. Create your account - Follow the prompts to register and complete any basic verification the site asks for.
  3. Add the person you want to visit - Enter the details GettingOut requests so your account connects to the right incarcerated person.
  4. Follow the on-screen options for video visits - Depending on what’s available, you may be asked to schedule a visit and/or pay for a session through the vendor’s system.

Tip: Stick with GettingOut.com since that's who the facility uses. Follow the on-screen prompts for setup, scheduling, and payment.

Setting Up Video Visits Through GettingOut for Oneida County Jail

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  • ✓ Arrive 15 minutes before the visit starts to register, or you will not be allowed to visit.
  • ✓ If you’re displaying signs, symptoms, or the odor of alcohol, marijuana, or other drugs, you will be denied visitation.

Not sure if the person you want to visit has video visit access? Call (315) 765-2380 and ask. Staff can tell you what's available and walk you through how it works for your specific situation.

While you're getting set up, here are the other services you might need: phone service runs through GTL (GTL.com) at 1-866-516-0115, and commissary is handled by MyCarePack.com at 1-866-394-0490. For physical mail, Oneida County uses the Securus Digital Mail Center - address letters to "INMATE NAME, SECURUS DIGITAL MAIL CENTER, ONEIDA COUNTY, P.O. BOX 519, GUILDERLAND, NY 12084."

Planning to use video visits as a backup to in-person visitation? Confirm the details first. Create your account at GettingOut.com, and call (315) 765-2380 if you need to verify what's currently available.

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