How to send messages, photos, and packages
To receive phone calls from someone at Orange County Jail, set up an inmate telephone account with GTL DSI/ITI. Plan ahead: account activation can take up to 24 hours. Calls go through the vendor system, so you'll need to register, follow their payment process, and expect calls to be monitored. If you're getting unwanted inmate calls, report and block them by calling (407) 836-3117. Some Texas facilities also offer video visits, electronic messaging, and inmate tablets, but availability varies. Check the facility page or vendor portal for current options.
Search for a loved one and send messages and photos in minutes.
Orange County Jail overhauled its mail system in April 2024. Regular letters and cards now go through Smart Communications and get delivered electronically to kiosks and tablets. Money orders follow a separate process entirely.
Orange County Jail changed how mail works in 2024. If you're used to sending letters that get handed directly to your loved one, the new system might catch you off guard. Here's how regular mail is handled now, how inmates actually read it, and what to do if something gets rejected.
Orange County Jail overhauled its mail system in April 2024. If your letters stopped arriving as paper, here's why: all regular mail is now scanned into a digital system before inmates can read it.
Even a small mistake in the address format can delay or reject your mail. Use the exact layout below so Orange County Jail can process it through Smart Communications and deliver it to the inmate's digital mailbox.
Set up an inmate telephone account with GTL DSI/ITI before you expect calls. Account setup can take up to 24 hours. Follow the vendor's registration and payment steps, and have the inmate's ID available if requested.
Call (407) 836-3117 to report and stop unwanted inmate calls.
Texas facilities commonly offer video visits, electronic messaging, and inmate tablets, but availability depends on the unit and custody rules. If offered, you'll schedule and pay through the approved vendor platform, then follow their rules for timing, payment, and content screening.
To receive phone calls from someone at Orange County Jail, you'll need to set up an inmate telephone account with GTL DSI/ITI first. Plan ahead: the setup process can take up to 24 hours.
Getting money or property from someone at Orange County Jail means following the jail's release process. First, the inmate needs to authorize the release. Then you show up during release hours with valid ID.
Your first video visit at Orange County Jail takes a few extra steps, but it's simple once you know the process. Here's how to register, schedule your first appointment by phone, and then switch to online scheduling for future visits.
