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Sending Money

How to Send Money to Pamlico Correctional Institution, NC (NC)

Sending money to someone at Pamlico Correctional Institution is straightforward once you know which deposit provider to use and follow the state's rules.

• 2 min read Based on general NC policies
How to Send Money to Pamlico Correctional Institution, NC (NC)

Pamlico Correctional Institution uses the North Carolina Department of Adult Correction (NCDAC) deposit system. NCDAC works with ViaPath (which includes TouchPay and ConnectNetwork) to process all offender deposits at Pamlico and other state facilities.

Before sending funds, confirm you're on the person's approved visitor list. NCDAC only allows approved visitors to deposit money into an offender's account.

Timing: Deposits made online, through the app, by phone, or at a walk-in location post to the offender's account the next business day. Mailed money orders can take up to ten business days.

  1. Pick your deposit method - NCDAC allows deposits by web, mobile, phone, or walk-in.
  2. Follow the ViaPath (TouchPay/ConnectNetwork) instructions for the option you chose - enter the required information for the offender and complete the payment steps.
  3. Plan for posting time - funds sent by web, mobile, phone, or walk-in methods are made available in the offender’s account on the next business day.
  1. Buy a money order - this is a cost-free option for depositing funds.
  2. Make it payable correctly - money orders for Trust deposits must be made payable to TouchPay.
  3. Include a deposit slip - send the money order with a deposit slip so it can be credited properly.
  4. Mail it to the Trust deposit lockbox - TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.
  5. Allow processing time - funds from mailed money orders will be available to the offender within ten business days (and TouchPay will try to make funds available sooner).

Need help with a deposit? If you have trouble making a deposit, call ViaPath’s toll-free assistance line at 877-650-4249.

How to Send Money to Pamlico Correctional Institution, NC (NC)

What to Verify

  • ✓ Confirm Pamlico still uses ViaPath (TouchPay/ConnectNetwork) for offender deposits through NCDAC.
  • ✓ Confirm you are listed as an approved visitor for the offender, since only approved visitors are permitted to deposit funds.
  • ✓ Confirm timing expectations: next business day for web/mobile/phone/walk-in deposits, and up to ten business days for mailed money orders.
  • ✓ Re-check money order details before you mail anything: include a deposit slip and use the correct payee and address (TouchPay; TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174).

If your payment won't go through or the deposit doesn't appear when expected, call ViaPath's toll-free assistance line: 877-650-4249.

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