How to deposit funds, commissary, and payment options
To send money to someone at Pamlico Correctional Institution, you'll use ViaPath and its TouchPay/ConnectNetwork deposit system. Deposit online or through the ConnectNetwork mobile app using a credit or debit card. Walk-in cash options are available through the vendor network, including Western Union. For Western Union cash deposits to a trust account, use payment code "NCDAC TRUST." Prefer mail? Send a money order payable to TouchPay with the required deposit slip to TouchPay Holdings, LLC (PO Box 174, Houston, TX 77001-0174). Processing times vary by vendor, and third-party fees depend on your deposit method and amount. If a deposit fails or you need help, call ViaPath toll-free at 877-650-4249.
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Sending money to someone at Pamlico Correctional Institution is straightforward once you know your options. Here's a breakdown of approved deposit methods through NCDAC's partnership with ViaPath (including TouchPay and ConnectNetwork), plus what to do if your payment doesn't show up.
Sending money to someone at Pamlico Correctional Institution is straightforward once you know your options. Here's a breakdown of approved deposit methods, how fast each one posts, and who to contact if something goes wrong.
If your loved one is at Pamlico Correctional Institution, deposits go through the North Carolina Department of Adult Correction's (NCDAC) money services partner. Here's what you can use, what it costs, and what to do if your money doesn't show up.
Pamlico uses ViaPath/TouchPay/ConnectNetwork. Deposit online or through the ConnectNetwork mobile app with a credit or debit card. You can also make Western Union cash deposits using payment code "NCDAC TRUST," visit other walk-in locations in the vendor network, or mail a money order payable to TouchPay with the required deposit slip.
Make the money order payable to TouchPay and include the required deposit slip. Mail both to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174, and follow the vendor’s submission instructions.
Call ViaPath’s toll-free assistance line at 877-650-4249 for help with a failed or delayed deposit. Have the incarcerated person’s name and ID ready, along with any transaction reference number from the vendor.
Getting approved to visit at Pamlico Correctional Institution starts with the NCDAC visitor application. Handle a few key details up front—where to send it, what to attach—and you'll avoid the most common holdups.
Trying to stay in touch with someone at Pamlico Correctional Institution? Start with two basics: get on their approved visitors list, and know the difference between video and in-person visit processes.
If you’re trying to visit someone at Pamlico Correctional Institution, two things drive the whole process: you must be approved as a visitor, and visits are by appointment only. Once your visitor application is approved by facility staff, you’ll schedule your in-person visit by contacting the prison directly.
