How to deposit funds, commissary, and payment options
Pamlico Correctional Institution uses ViaPath and its TouchPay/ConnectNetwork services for deposits. You have several options: online, the ConnectNetwork mobile app, phone, walk-in locations, Western Union cash deposits, or mailed money orders. For card payments, use the ConnectNetwork website or app with a credit or debit card. For Western Union, use payment code "NCDAC TRUST." To mail a money order, make it payable to TouchPay, include the required deposit slip, and send it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Mailed deposits typically post within ten business days. Third-party transfer fees apply. If a deposit fails or you need help, call ViaPath at 877-650-4249. Enter the person's booked name and inmate/account number exactly as shown.
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Sending money to someone at Pamlico Correctional Institution is straightforward once you know your options. Here's a breakdown of approved deposit methods through NCDAC's partnership with ViaPath (including TouchPay and ConnectNetwork), plus what to do if your payment doesn't show up.
Sending money to someone at Pamlico Correctional Institution is straightforward once you know your options. Here's a breakdown of approved deposit methods, how fast each one posts, and who to contact if something goes wrong.
You can send money through ViaPath/TouchPay/ConnectNetwork using the web or the ConnectNetwork mobile app, and you may also be able to deposit by phone or through walk-in options where available. Western Union cash deposits are accepted using payment code “NCDAC TRUST.” You can also mail a money order payable to TouchPay with the required deposit slip.
Make the money order payable to TouchPay and include the required deposit slip. Mail it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Mailed deposits are processed and funds are generally available within ten business days.
Call ViaPath’s toll-free assistance line at 877-650-4249 for help with deposits that fail or don’t post as expected.
If your loved one needs to file a grievance in a North Carolina prison, there's a set three-step process with strict time limits. Here's how each level works, what timelines to expect, and how you can help from the outside.
Getting approved to visit at Pamlico Correctional Institution starts with the NCDAC visitor application. Handle a few key details up front—where to send it, what to attach—and you'll avoid the most common holdups.
If you’re trying to visit someone at Pamlico Correctional Institution, two things drive the whole process: you must be approved as a visitor, and visits are by appointment only. Once your visitor application is approved by facility staff, you’ll schedule your in-person visit by contacting the prison directly.
