How to send messages, photos, and packages
Pamlico Correctional Institution offers video visits through the Getting Out Visits app or web portal. Only people on the incarcerated person's approved visitors list can participate. You can schedule sessions in advance or start them on-demand, but call or email the prison to confirm your appointment. The North Carolina Department of Adult Correction encourages both in-person and video visiting for people in state prisons. Most phone, messaging, and video services run through third-party vendors, so you'll need to set up an account through the vendor's app or portal to manage scheduling, messaging, and funds. Use the vendor portal or app to book sessions, join calls, and add money when needed.
Search for a loved one and send messages and photos in minutes.
Ordering a seasonal or footwear package for someone at Pamlico Correctional comes down to using the approved vendor and ordering during the right window. Here's how it works—and the rules that could affect whether your order actually ships.
Ordering a seasonal or footwear package for someone at Pamlico is fairly simple—as long as you stick to the vendor's deadlines and a few rules that can get orders canceled or leave items unusable.
Use the Getting Out Visits app or the web setup to place video visits with someone at Pamlico Correctional Institution.
Yes. Video visits are limited to people who are on the incarcerated person’s approved visitors list.
Video visits may be scheduled in advance or started on-demand. Use the vendor’s app or web portal to book or join, and make an appointment and confirm by calling or emailing the prison.
Order through the NC Inmate Package site used for Pamlico Correctional package sales. Before you submit payment, check the vendor page for the exact start and end dates for that seasonal offering.
The vendor will cancel the order and refund the purchaser minus a $5 restocking fee if the person is placed on HCON, MCON, ICON, or Safekeeper before the package ships.
Some vendor notices warn that certain prisons lack infrastructure for rechargeable devices—confirm compatibility with the facility before purchasing. For letters and other non-package mail, follow North Carolina's statewide mail-scan vendor guidance for addressing and submission.
If your loved one needs to file a grievance in a North Carolina prison, there's a set three-step process with strict time limits. Here's how each level works, what timelines to expect, and how you can help from the outside.
Getting approved to visit at Pamlico Correctional Institution starts with the NCDAC visitor application. Handle a few key details up front—where to send it, what to attach—and you'll avoid the most common holdups.
If you’re trying to visit someone at Pamlico Correctional Institution, two things drive the whole process: you must be approved as a visitor, and visits are by appointment only. Once your visitor application is approved by facility staff, you’ll schedule your in-person visit by contacting the prison directly.
