Send Photos & Mail at Pamlico Correctional Institution, NC

How to send messages, photos, and packages

Overview

Pamlico Correctional Institution offers video visits through the Getting Out Visits app or web portal. Only people on the incarcerated person's approved visitors list can participate. You can schedule sessions in advance or start them on-demand, but call or email the prison to confirm your appointment. The North Carolina Department of Adult Correction encourages both in-person and video visiting for people in state prisons. Most phone, messaging, and video services run through third-party vendors, so you'll need to set up an account through the vendor's app or portal to manage scheduling, messaging, and funds. Use the vendor portal or app to book sessions, join calls, and add money when needed.

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Quick Facts

  • Video visits use the Getting Out Visits app or a web setup.
  • Video visits are limited to people on the incarcerated person’s approved visitors list.
  • Video visits at this facility may be scheduled or started on‑demand.
  • Most communication services are run by third‑party vendors, and you generally manage accounts, scheduling, and payments through the vendor’s app or portal.
  • Family and friends can order pre-approved seasonal and other packages for incarcerated individuals at Pamlico via the NC Inmate Package site.

Send Photos & Mail Guides

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How to Order a Seasonal Package for Someone at Pamlico Correctional

Ordering a seasonal or footwear package for someone at Pamlico Correctional comes down to using the approved vendor and ordering during the right window. Here's how it works—and the rules that could affect whether your order actually ships.

Common Questions

What app do I use for video visits at Pamlico Correctional Institution?

Use the Getting Out Visits app or the web setup to place video visits with someone at Pamlico Correctional Institution.

Do I need to be on an approved visitors list to use video visits at Pamlico Correctional Institution?

Yes. Video visits are limited to people who are on the incarcerated person’s approved visitors list.

How do I schedule or start an on‑demand video visit with someone at Pamlico Correctional Institution?

Video visits may be scheduled in advance or started on-demand. Use the vendor’s app or web portal to book or join, and make an appointment and confirm by calling or emailing the prison.

How do I order a seasonal package for someone at Pamlico Correctional?

Order through the NC Inmate Package site used for Pamlico Correctional package sales. Before you submit payment, check the vendor page for the exact start and end dates for that seasonal offering.

What happens if my loved one is put on HCON, MCON, ICON, or Safekeeper before a package ships?

The vendor will cancel the order and refund the purchaser minus a $5 restocking fee if the person is placed on HCON, MCON, ICON, or Safekeeper before the package ships.

Can I send rechargeable electronic devices or other electronics in a package to Pamlico?

Some vendor notices warn that certain prisons lack infrastructure for rechargeable devices—confirm compatibility with the facility before purchasing. For letters and other non-package mail, follow North Carolina's statewide mail-scan vendor guidance for addressing and submission.

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